Senior Director, Transformation

Norwegian Cruise Line; Miami (FL); On-site; USD 180,000 - 240,000; Full time

Job summary

Norwegian Cruise Line is seeking a Senior Director of Transformation to lead the enterprise Transformation Office, driving turnaround initiatives and value creation. You will orchestrate governance, performance rhythms, and cross-functional collaboration to translate opportunities into accountable plans and tangible results.

The role requires a track record of leading large-scale transformations, exceptional executive communication, and the ability to embed AI-enabled analytics into decision

Qualifications

• Bachelor's degree in Finance, Business, Economics, Engineering, Strategy, or related field.
• MBA or equivalent advanced degree preferred.
• 10+ years in strategy, consulting, transformation, or performance improvement.
• Experience leading enterprise-wide turnaround programs with measurable financial impact.

Responsibilities

• Own Transformation Office governance, management system, and performance rhythm.
• Lead opportunity ideation and business case testing across revenue and cost.
• Influence senior leaders on initiative ambition, resource needs, timing, and actions.
• Embed AI-enabled analytics, reporting, and synthesis routines for productivity.
• Shape CEO, CSO, CFO, ELT, and Board materials on progress, risks, and decisions.

Skills

Executive communication

Analytical thinking

Problem solving

Strategic thinking

Influence senior leaders

AI-enabled analytics

Education

Bachelor's degree in Finance/Business/Economics/Engineering/Strategy

MBA or equivalent advanced degree

Tools

AI-enabled analytics tools

Job description

## Senior Director, TransformationApplylocations: Miami, Floridatime type: Full timeposted on: Posted Yesterdayjob requisition id: JR01790**GROW YOUR CAREER WITH US** At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family! **APPLY ONLINE** If you’re interested to be considered for this position, please click the blue APPLY button at the top of the page to get started. All candidates must complete an on-line application to be considered.**BASIC PURPOSE:** Core leader of the future-state Transformation Office as the senior enterprise integrator for the turnaround, ensuring the business identifies the right opportunities, translates them into accountable plans, and delivers value with operating rigor and strategic agility. The role exists to connect value creation, value assurance, executive governance, and intervention support so that senior leaders receive fact-based guidance and the business remains firmly in the driver seat for execution.**POSITION RESPONSIBILITIES:*** Own the enterprise Transformation Office governance, management system, and performance rhythm for priority turnaround initiatives.* Lead opportunity ideation and pressure-test business cases, implementation logic, and risks across both revenue and cost opportunities.* Influence senior leaders on initiative ambition, resourcing, timing, and corrective actions using fact-based analysis and clear trade-offs.* Integrate value capture and value assurance disciplines so that opportunity generation, benefit logic, and execution tracking remain connected.* Ensure value definitions, baselines, actuals logic, and benefit timing are credible and aligned with Finance.* Lead weekly and monthly performance reviews, escalation forums, and decision routines focused on action rather than passive reporting.* Resolve cross-functional bottlenecks by mobilizing business owners, support functions, and decision makers quickly and with strong operating rigor.* Shape CEO, CSO, CFO, ELT, and Board materials that synthesize turnaround progress, risks, trade-offs, and decisions required.* Embed AI-enabled analytics, reporting, and synthesis routines to improve team productivity, speed to insight, and strategic agility.* Codify playbooks, templates, and working norms that reduce consultant dependence and strengthen internal TO capability.* Perform other job-related functions as assigned.**KNOWLEDGE AND EXPERIENCE:****EDUCATION:** Bachelor's degree in Finance, Business, Economics, Engineering, Strategy, or related field required. MBA or equivalent advanced degree preferred.**EXPERIENCE:** 10+ years of experience in strategy, consulting, transformation, restructuring, finance, or performance improvement in a large and complex organization. Demonstrated experience leading enterprise-wide turnaround or value creation programs with measurable financial impact. Proven ability to influence senior leaders, guide executive decision making, and lead cross-functional work without relying solely on direct reporting lines. Experience building business cases, running governance forums, and translating analysis into action is required.**KNOWLEDGE & SKILLS:** Outstanding problem solving and analytical orientation, strong results orientation and ownership, and an exceptional sense of urgency. Strong value creation instinct, value assurance and finance rigor, and broad industry and operating context. Demonstrates operating rigor and strategic agility in fast-moving environments. Excellent executive communication and ability to use analytics, AI-enabled workflows, and structured thinking to support senior leadership decisions.**ABOUT NCLH** Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year. **LEARN MORE ABOUT OUR COMPANY:** At a Glance Brand Overview Norwegian Cruise Line Oceania Cruises Regent Seven Seas CruisesNew Releases **EQUAL OPPORTUNITY EMPLOYER** It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.