Senior Director, Tech Value & Optimization
Gartner
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Benefits offered by this job
Job summary
Gartner is seeking a Senior Director of Value Strategy & Optimization to lead the approach for measuring and maximizing the value of CRM, AI, and other technology investments across Sales and Services. You will own the value-capture program, develop dashboards, and align stakeholders across Finance, Product, Analytics, and IT.
this senior role requires strategic thinking, rigorous analysis, and outstanding communication to drive adoption, ROI, and business impact across Gartner’s technology
Qualifications
- 12+ years of progressive experience in technology, analytics, operations, or strategy.
- Experience evaluating technology investments and maximizing value realization.
- Experience leading cross-functional initiatives or major programs.
- Strong analytical skills linking costs, adoption, metrics and outcomes.
- Experience developing value frameworks, dashboards, and performance analyses.
- Experience with CRM platforms and AI tools.
Responsibilities
- Partner with GSST leadership to measure and maximize value of technology investments.
- Create and maintain an inventory of technology tools, costs, owners, users and outcomes.
- Develop frameworks to evaluate TCO, ROI, benefits realization and business impact.
Skills
Education
Tools
Job description
Gartner is seeking a Senior Director of Value Strategy & Optimization to lead the approach for measuring and maximizing the value of CRM, AI, and other technology investments across Sales and Services. You will own the value-capture program, develop dashboards, and align stakeholders across Finance, Product, Analytics, and IT.
this senior role requires strategic thinking, rigorous analysis, and outstanding communication to drive adoption, ROI, and business impact across Gartner’s technology
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