Senior Director, Remote Platform & Cloud Infrastructure
R1 RCM, Inc.
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Job summary
R1 RCM Inc. is seeking a senior Platform leader to define a multi-year enterprise platform strategy and drive modernization across cloud, automation, and resiliency.
You will own budgets, lead a global team of 50+ engineers, and partner with finance, security, and product stakeholders to deliver measurable business value. The role emphasizes observability, enterprise tooling, incident response, and AI-enabled operations to improve reliability and efficiency across the healthcare revenue cycle
Qualifications
- Bachelor's degree in Computer Science, Engineering, or related field.
- 12+ years in technology engineering/operations; 5+ years in senior leadership.
- Proven leadership across platform engineering, observability/APM, and enterprise tooling.
- Strong cloud, automation, IaC, DevOps, monitoring, and distributed systems expertise.
- Excellent strategic thinking, executive communication, stakeholder management, and people leadership.
Responsibilities
- Define enterprise platform strategy and multi-year roadmap aligned with business and client priorities.
- Translate business objectives into technology investments, capabilities, and measurable outcomes.
- Drive modernization, automation, and innovation to improve agility and performance.
- Lead platform modernization, cloud enablement, infrastructure-as-code, automation, and reusable capabilities.
- Establish SRE practices, including SLIs, SLOs, resilience and disaster recovery.
- Own enterprise APM and observability strategy with end-to-end visibility across platforms.
- Drive enterprise tooling strategy across DevOps, monitoring, ITSM, incident response, and automation.
- Leverage automation and AI-enabled operations to improve service performance and productivity.
- Own operating and capital budgets, financial planning, forecasting, and investment prioritization.
- Drive cost optimization across cloud, tooling, vendors and engineering services.
- Establish business cases and measure value realization from strategic technology investments.
- Establish executive KPIs across reliability, performance, cost, risk, and impact.
- Build and lead high-performing global engineering and operations teams (>50 personnel).
- Partner with leadership to align technology investments with enterprise priorities.
Skills
Education
Job description
R1 RCM Inc. is seeking a senior Platform leader to define a multi-year enterprise platform strategy and drive modernization across cloud, automation, and resiliency.
You will own budgets, lead a global team of 50+ engineers, and partner with finance, security, and product stakeholders to deliver measurable business value. The role emphasizes observability, enterprise tooling, incident response, and AI-enabled operations to improve reliability and efficiency across the healthcare revenue cycle
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