Senior Director, Platform & Cloud Infrastructure

RCM Holdco; United States; On-site; USD 152,000 - 289,000; Full time

Benefits offered by this job

Annual bonus plan (target 25%)

Job summary

R1 RCM Inc. is seeking a senior technology leader to define the enterprise platform strategy and multi-year roadmap aligned with healthcare financial operations.

You will translate business priorities into technology investments, drive modernization, automation, and measurable outcomes across cloud and on-premise platforms. Lead platform modernization, IaC, and observability practices, while owning budgets and executive-level reporting.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field.
• 12+ years in technology engineering and operations, with 5+ years in senior leadership.
• Proven leadership across platform engineering, observability, and enterprise tooling.
• Strong cloud, automation, IaC, DevOps, monitoring, and distributed systems expertise.
• Experience with ITSM, incident management, and disaster recovery.
• Proven track record in improving reliability, productivity, and efficiency.

Responsibilities

• Define the enterprise platform strategy and multi-year roadmap.
• Translate business objectives into technology investments and outcomes.
• Drive modernization, automation, and cost optimization across the stack.
• Lead platform modernization, cloud enablement, IaC, and reusable capabilities.
• Establish SRE practices, including SLIs/SLOs and disaster recovery.
• Own enterprise APM and observability strategy with end-to-end visibility.
• Oversee tooling strategy across DevOps, monitoring, ITSM, and automation.
• Leverage AI-enabled operations to improve performance and efficiency.
• Manage budgets, forecasting, and investment prioritization.
• Provide executive visibility into performance and risk.

Skills

Strategic leadership

Platform engineering

Observability/APM

DevOps

Automation

Cloud platforms

Stakeholder management

Education

Bachelor's degree in Computer Science or Engineering

Tools

Cloud platforms (AWS/Azure/GCP)

ITSM tools

Observability tools

Job description

R1 RCM Inc. is seeking a senior technology leader to define the enterprise platform strategy and multi-year roadmap aligned with healthcare financial operations.

You will translate business priorities into technology investments, drive modernization, automation, and measurable outcomes across cloud and on-premise platforms. Lead platform modernization, IaC, and observability practices, while owning budgets and executive-level reporting.