Senior Director, Platform Infra, Cloud & Automation

R1 RCM, Inc.

Salt Lake City (UT)

Remote

USD 152,000 - 289,000

Full time

5 days ago

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Benefits offered by this job

Annual bonus plan (25% target)

Remote-friendly work

Job summary

R1 RCM, Inc. in Salt Lake City is seeking a Senior Platform Engineering Leader to define the enterprise platform strategy and multi-year roadmap aligned with business priorities. You will translate objectives into investments, capabilities, and measurable outcomes.

The role leads platform modernization, cloud enablement, and automated service management, building global teams and partnering with executive stakeholders to balance cost, reliability and performance.

Qualifications

Bachelor's degree in Computer Science, Engineering, or a related field.
12+ years in technology engineering and operations, incl. 5+ years in senior leadership.
Proven leadership across platform engineering, observability/APM, and enterprise tooling.
Strong expertise in cloud platforms, automation, IaC, DevOps, monitoring, and distributed systems.
Experience with ITSM, incident and problem management, disaster recovery.
Proven track record improving reliability, performance, productivity, and efficiency.
Excellent strategic thinking, executive communication, stakeholder management, and people leadership skills

Responsibilities

Define the enterprise platform strategy and multi-year roadmap.
Translate business objectives into technology investments and outcomes.
Drive modernization, automation, and innovation to improve agility and productivity.
Lead platform modernization, cloud enablement, and IaC practices.
Establish SRE practices, including SLIs, SLOs, resilience and DR.
Drive tech debt reduction and proactive service management.
Own enterprise APM and observability strategy across apps and platforms.
Drive tooling strategy across DevOps, monitoring, ITSM, and automation.
Leverage AI-enabled operations to boost performance and efficiency.
Own operating and capital budgets, forecasting, and investment prioritization.
Drive cost optimization across cloud and infra.
Establish business cases and measure value realization.
Set executive KPIs across reliability, cost, risk and impact.
Build and lead 50+ global engineers and operations staff.
Collaborate with business, cybersecurity, finance, and procurement leadership.
Provide executive visibility into tech performance and investment value.