Senior Director, Remote Commercial Lines Ops & Strategy

Insurance Office of America

Olathe (KS)

Hybrid

USD 125,000 - 150,000

Full time

14 days+
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Benefits offered by this job

Bonus potential
Health insurance
Holidays and PTO
401K match
Growth opportunities
Culture and balance
Community service
Supportive team

Job summary

Insurance Office of America is seeking a Director/VP, Commercial Lines to lead national Commercial P&C operations, drive standardization, and partner with leadership to improve service delivery and shareholder value.

The ideal candidate will have 5–7+ years of commercial lines leadership in a large brokerage or agency, an active P&C license, and preferably CPCU and/or CIC designations; strong expertise in EPIC and agency workflows is highly valued.

Qualifications

  • Active Property & Casualty license required.
  • CPCU or CIC designation strongly preferred.
  • 5–7+ years in Commercial Lines operational leadership within a large brokerage/agency.
  • Strong expertise in agency operations, workflows, and process optimization.

Responsibilities

  • Develop and execute Commercial Lines strategy with leadership to improve operations.
  • Identify challenges and implement scalable workflow solutions.
  • Standardize procedures and best practices across the organization.
  • Lead process improvement initiatives to boost productivity and client outcomes.
  • Support M&A integration and operating model evolution.
  • Collaborate with producers, operations, and leadership to drive initiatives.

Skills

Active P&C License
CPCU/CIC designation
5–7+ years leadership
Operational excellence

Tools

EPIC experience

Job description

Insurance Office of America is seeking a Director/VP, Commercial Lines to lead national Commercial P&C operations, drive standardization, and partner with leadership to improve service delivery and shareholder value.

The ideal candidate will have 5–7+ years of commercial lines leadership in a large brokerage or agency, an active P&C license, and preferably CPCU and/or CIC designations; strong expertise in EPIC and agency workflows is highly valued.

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