Senior Director, Property Operations & Portfolio Growth

Guardian Real Estate Services LLC; Portland (OR); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Medical/Vision/Prescription Insurance

Dental Insurance

Employer-matched 401-K

Vacation Time

Sick Time (1 hour per 30 hours worked)

11 Paid Holidays + 1 Birthday Holiday

1 Flex Holiday

Employee Assistance Program

Job summary

Guardian Real Estate Services LLC seeks an experienced Director of Property Operations to join the Senior Leadership Team in Portland, OR. You will oversee a diverse multifamily portfolio, drive operational and financial performance, and lead a team of Regional Property Managers.

The role requires a collaborative leader with a proven track record in portfolio management, client relations, and driving results in a fast-paced environment.

Qualifications

• Minimum 7 years of progressive multifamily property management experience, including at least 5 years in a Regional Property Manager or similar leadership role.
• Bachelor's degree in Business, Real Estate, Property Management, or a related field preferred.
• Proven success managing complex client relationships and diverse property portfolios.
• Strong leadership, team development, and organizational management skills with mentoring abilities.
• Excellent communication, negotiation, presentation, and relationship-building abilities.
• Strategic thinker with planning skills to lead growth initiatives and operational improvements.
• Ability to drive organizational alignment and collaborate across levels.
• Experience developing talent acquisition, employee engagement, and retention strategies.
• Demonstrated focus on collaboration, accountability, and continuous improvement.

Responsibilities

• Build and maintain strong client relationships within the assigned region while ensuring exceptional service delivery.
• Identify and pursue new third-party management opportunities to support business growth.
• Participate in client, ownership, and operational meetings related to portfolio performance.
• Partner with the Vice President of Property Operations to allocate resources and support regional business objectives.
• Lead, develop, and mentor a team of Regional Property Managers, providing coaching and performance feedback.
• Ensure training and timely performance evaluations with proper documentation.
• Review and analyze property budgets, occupancy trends, financial performance, rent growth, and operational metrics.
• Conduct regular property audits and inspections to ensure compliance and asset preservation.
• Collaborate with clients on property acquisitions, dispositions, lease-ups, and new management opportunities.
• Drive property performance by maximizing revenue and controlling expenses.

Skills

Leadership

Portfolio management

Client relations

Financial acumen

Strategic thinking

Team development

Communication

Negotiation

Relationship-building

Education

Bachelor's degree in Business/Real Estate/Property Management

Tools

Yardi Voyager

Job description

Guardian Real Estate Services LLC seeks an experienced Director of Property Operations to join the Senior Leadership Team in Portland, OR. You will oversee a diverse multifamily portfolio, drive operational and financial performance, and lead a team of Regional Property Managers.

The role requires a collaborative leader with a proven track record in portfolio management, client relations, and driving results in a fast-paced environment.