Senior Director, Pricing Solutions & Process Excellence

Zelis Healthcare, LLC; Atlanta (GA); Hybrid; USD 180,000 - 250,000; Full time

Job summary

Zelis is seeking a Sr. Director of Process Excellence to set Pricing Solutions strategy, governance, and operational excellence across the organization. This leader partners with Product, Technology, Finance, and Operations to drive transparency, speed, and measurable outcomes.

The role leads cross‑functional execution and champions automation and AI to elevate performance. The position requires executive leadership, governance framing, and the ability to build teams, scale processes, and

Qualifications

• Lead the Process Excellence organization and build leadership, talent and capability.
• Define governance standards and stage-gate processes for prioritization.
• Set enterprise KPI strategy and provide executive dashboards.
• Drive continuous improvement using analytics, automation and AI.

Responsibilities

• Set the Pricing Solutions strategy and operating model.
• Define scalable governance standards for evaluating requests.
• Drive data-driven prioritization and executive decision-making.
• Provide executive-level dashboards and reporting.
• Lead change management across cross-functional teams.
• Develop and lead a multi-layered Pricing Solutions enablement team.

Skills

Strategy leadership

Governance

Change management

Data analytics

Cross-functional leadership

Executive stakeholder management

Tools

Dashboards

AI awareness

Job description

Zelis is seeking a Sr. Director of Process Excellence to set Pricing Solutions strategy, governance, and operational excellence across the organization. This leader partners with Product, Technology, Finance, and Operations to drive transparency, speed, and measurable outcomes.

The role leads cross‑functional execution and champions automation and AI to elevate performance. The position requires executive leadership, governance framing, and the ability to build teams, scale processes, and