Remote Senior Director, Platform Infrastructure & Observability

Ladders; United States; Remote; USD 152,000 - 289,000; Full time

Benefits offered by this job

Annual bonus 25%

Job summary

Ladders is seeking a Senior Director of Platform Infrastructure to guide enterprise platform strategy, roadmap, and modernization across a global engineering organization. The role emphasizes observability, AI-enabled ops, and cost-aware investments to improve reliability and efficiency.

You will lead cloud enablement, automation, and SRE practices while partnering with business leaders to translate strategic goals into measurable technology outcomes.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 12+ years of experience in technology engineering and operations, including 5+ years in senior leadership roles.
• Proven leadership in platform engineering, observability/APM, and enterprise tooling.
• Strong expertise in cloud platforms, automation, infrastructure as code, DevOps, monitoring, and distributed systems.
• Experience with ITSM, incident and problem management, and disaster recovery.
• Demonstrated success in improving service reliability, application performance, and operational efficiency.
• Excellent strategic thinking and executive communication skills.

Responsibilities

• Define the enterprise platform strategy and multi-year roadmap aligned with business priorities.
• Translate business objectives into technology investments and measurable outcomes.
• Drive modernization and automation to enhance agility and productivity.
• Lead platform modernization and cloud enablement initiatives.
• Establish SRE practices for resilience and disaster recovery.
• Reduce technical debt and shift operations to proactive service management.
• Own the enterprise APM and observability strategy for end-to-end visibility.
• Drive enterprise tooling strategy across DevOps and automation.
• Leverage AI-enabled operations to enhance service performance and efficiency.
• Manage operating and capital budgets, including financial planning and investment prioritization.
• Drive cost optimization across technology domains.
• Establish business cases and measure value from technology investments.
• Build and lead high-performing global engineering teams.
• Partner with leadership across functions to align technology investments with enterprise priorities.

Skills

Platform engineering

Observability

Cloud platforms

Automation

DevOps

Leadership

Executive communication

Budgeting & planning

SRE practices

Education

Bachelor's degree in Computer Science or Engineering

Job description

Ladders is seeking a Senior Director of Platform Infrastructure to guide enterprise platform strategy, roadmap, and modernization across a global engineering organization. The role emphasizes observability, AI-enabled ops, and cost-aware investments to improve reliability and efficiency.

You will lead cloud enablement, automation, and SRE practices while partnering with business leaders to translate strategic goals into measurable technology outcomes.