Senior Director, People Systems, Analytics, and Digital Transformation

American Chemical Society; United States; On-site; USD 200,000 - 245,000; Full time

Job summary

An established industry player is seeking a strategic Senior Director to lead HR technology and analytics. This pivotal role involves optimizing people systems, leveraging data to drive decision-making, and enhancing the employee experience. The ideal candidate will possess a blend of technical expertise and exceptional leadership skills, guiding a team to implement innovative solutions that align with organizational goals. Join a collaborative culture committed to excellence and innovation, where your contributions will directly impact the organization's success and employee satisfaction.

Benefits

Paid vacation leave

Health insurance

Dental insurance

Vision insurance

Retirement benefits

Short- and long-term disability

4-week work from anywhere

Qualifications

• 10+ years of experience in HR systems and analytics.
• Deep expertise with HR technology platforms.
• Experience leading large scale HCM implementations.

Responsibilities

• Lead HR technology and workforce analytics strategy.
• Oversee core HR systems administration and optimization.
• Drive adoption of HR systems through training and engagement.

Skills

HR Systems Management

Data Analytics

Change Management

Communication Skills

Collaboration Skills

Strategic Leadership

Education

Bachelor’s degree in Human Resources

Master’s degree in related field

Tools

UKG

SAP SuccessFactors

Workday

Power BI

Tableau

Job description

Senior Director, People Systems, Analytics, and Digital Transformation

Join to apply for the Senior Director, People Systems, Analytics, and Digital Transformation role at American Chemical Society

Senior Director, People Systems, Analytics, and Digital Transformation

Join to apply for the Senior Director, People Systems, Analytics, and Digital Transformation role at American Chemical Society

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We are seeking a strategic, forward-thinking Senior Director, People Systems, Analytics, and Digital Transformation to lead our enterprise-wide HR technology and workforce analytics strategy and enhance our HR service desk operations. This individual will lead the HRIS team, People Analytics function, and People Care Team (HR service desk). They will be responsible for optimizing our people systems, driving digital innovation to support our HR and organizational strategic priorities, ensuring data integrity, and delivering insights that shape talent decisions and business outcomes. This individual also will be responsible for ensuring HR service desk capabilities and operations to improve the employee experience and optimize HR operations. The ideal candidate will combine deep technical expertise with top notch people leadership, change management, communication, and collaboration skills.

Strategic Leadership & Team Oversight

• Act as a trusted, strategic advisor to the Executive Vice President, Human Resources and senior ACS leaders on workforce data strategy and digital transformation in HR and a key member of the HR Leadership Team
• Lead, mentor, and develop a team of professionals across HRIS administration, data analytics, reporting, systems integration, and our HR service desk.
• Define and execute a multi-year roadmap for HR technology and people analytics aligned to ACS’ organizational objectives and strategic priorities.
• Lead the evolution of HR analytics and service desk capabilities leveraging emerging technologies such as AI, automation, and predictive analytics
  
  

People Systems Strategy & Governance

• Oversee the administration, optimization, and integration of all core HR systems (e.g., UKG and SuccessFactors)
• Ensure data governance, system security, and compliance protocols are maintained and scaled appropriately
• Partner with IT, Finance, and other business units to drive system interoperability and digital innovation
• Lead vendor relationships, contract management, and evaluation of new tools and technologies to advance ACS’ organizational objectives and strategic priorities
  
  

People Analytics & Insights

• Oversee and lead the design and delivery of strategic dashboards and reports related to workforce planning, performance, talent acquisition, engagement, and other key metrics aligned to ACS’s strategic priorities
• Champion a culture of data-driven decision-making within HR and across all ACS
• Introduce predictive and prescriptive analytics capabilities to support strategic planning and scenario modeling
• Present complex data insights to senior ACS leaders in a clear, compelling, and actionable manner
  
  

People Care Team

• Design and lead the implementation of a centralized, AI-supported Tier 1 HR Service Desk (e.g., using chatbots, virtual agents, automated knowledge bases) and a case management system to support continuing expansion
• Drive continuous improvement using service desk analytics, employee feedback, and automation capabilities to improve speed, accuracy, and experience
• Monitor service KPIs, ensuring high service levels and continuous reduction in escalations to HR partners
  
  

Organizational Impact & Change Management

• Drive adoption of HR systems and analytics capabilities through training, change management, and stakeholder engagement
• Identify opportunities to automate, augment, and streamline processes to improve the employee experience
• Translate business challenges into system and data solutions that enhance HR service delivery and impact
  
  

Qualifications

• Bachelor’s degree in Human Resources, Information Systems, Business Analytics, or related field; Master’s degree preferred.
• 10+ years of progressive experience in HR systems and analytics, with at least 3 years in a senior leadership role.
• Demonstrated success leading a team and managing enterprise HR technology and data strategy.
• Deep expertise with platforms such as UKG, SAP SuccessFactors, Workday, or similar.
• Experience leading a large scale HCM implementation.
• Experience managing global technology and employee data.
• Proficiency in analytics tools (e.g., Power BI, Tableau) and strong understanding of data structures and governance.
• Excellent communication, executive presence, and cross-functional influencing skills.
• Experience working in complex, matrixed, or global organizations preferred.
  
  

What You’ll Gain

• The opportunity to lead a critical function that directly informs executive decisions
• A high-impact role at the intersection of people, data, and technology
• A collaborative culture committed to innovation, excellence, and a second-to-none employee experience
  
  

DC-based: This role is based in our Washington, D.C. office. A reasonable rate of compensation for this position is between $200,000 & $245,000 per year.

ACS currently provides the following benefits for this position: paid vacation leave, paid sick leave, paid holidays, health insurance, flexible spending account or health care savings account, dental insurance, life insurance, vision insurance, retirement benefits, short- and long-term disability, and 4-week work from anywhere; each benefit is subject to the terms of the applicable program. Additional benefits may apply based on skills, experience, and location.

Any actual offer of employment, reflecting the total compensation package and benefits, will be made in the sole discretion of ACS. ACS reserves the right to amend or modify its employment benefits and compensation structure at any time.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Non-profit Organizations

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