Senior Director, Patient Safety & High Reliability

University of Maryland Medical System Corporation; Baltimore (MD); On-site; USD 140,000 - 170,000; Full time

Job summary

University of Maryland Medical System Corporation's University of Maryland Medical Center Downtown and Midtown campuses seeks a strategic Patient Safety leader to direct the hospital-wide program, aligning with MMCIP collaboration to reduce harm and promote high reliability. The role focuses on education, data management, and achieving organizational safety goals across campuses.

The designated Patient Safety Officer will oversee event review, root cause analysis, and action plan oversight,

Qualifications

• Master’s degree in a healthcare field.
• RN or allied health licensure in Maryland.
• Minimum five years in patient safety or related field.
• Minimum three years of leadership with personnel oversight.

Responsibilities

• Direct development, implementation, evaluation, and continuous improvement of the Patient Safety program at UMMC.
• Lead strategies that reduce preventable harm using evidence-based practices, human factors, system thinking, Just Culture, and high reliability.
• Review and analyze patient safety events with MMCIP, conduct root cause analyses, monitor corrective actions and promote learning.
• Partner with MMCIP and stakeholders to review events, identify trends, prioritize investigations, and ensure timely follow-up.
• Analyze patient safety data to identify trends, risks, and opportunities to improve patient and staff safety.
• Strengthen safety culture, Just Culture, psychological safety, transparency, and accountability.
• Ensure compliance with federal, state, and accreditation requirements related to patient safety.
• Represent Patient Safety on committees, executive groups, surveys, and system-wide initiatives.
• Develop departmental goals, staffing plans, budgets, policies, procedures, and performance expectations.
• Advise executive leadership on patient safety risks and regulatory findings.
• Perform all other duties as assigned.

Skills

Patient safety leadership

Systems thinking

Just Culture

High reliability

Data analytics

Regulatory compliance

Team leadership

Communication skills

Education

Master's degree in Nursing, Healthcare Administration, Public Health, Health Sciences, Human Factors, or related healthcare field

Job description

University of Maryland Medical System Corporation's University of Maryland Medical Center Downtown and Midtown campuses seeks a strategic Patient Safety leader to direct the hospital-wide program, aligning with MMCIP collaboration to reduce harm and promote high reliability. The role focuses on education, data management, and achieving organizational safety goals across campuses.

The designated Patient Safety Officer will oversee event review, root cause analysis, and action plan oversight,