Senior Director, Patient Access & Revenue Strategy

The CORE Institute; Phoenix (AZ); In loco; USD 110.000 - 150.000; Tempo pieno

Descrizione del lavoro

The CORE Institute seeks a senior leader to oversee the Patient Access department, directing management of pre-registration, benefit verification, pre-authorization, and registration processes to improve revenue cycle efficiency.

You will supervise staff, develop training programs, and ensure adherence to payer regulations while achieving financial and quality goals. In-office role with collaboration across clinics and payers.

Competenze

• Bachelor’s degree in clinical informatics, management, accounting, finance, or business administration or related field.
• Five years in hospital system environment operating in patient access, surgery scheduling, and centralized scheduling models.
• Two to five years of management experience in a call center environment.
• Extensive knowledge of Patient Access and Revenue Cycle Management experience is preferred.

Mansioni

• Directs management of patient access by establishing and maintaining standards, systems, and effective processes to meet financial goals.
• Oversees scheduling management, including trending, root cause analysis, and action planning to meet targets.
• Develops and administers department policies and procedures to improve quality and quantity of work.
• Performs strategic planning, presents information to physicians, management, payers, and patients, and answers questions.
• Audits and monitors scheduling, pre-registration, and authorization tasks to ensure accuracy and compliance.
• Collaborates with internal and external customers to ensure timely patient registration and revenue cycle processing.
• Stays updated on payer requirements and provides training to staff to ensure compliance.
• Prepares departmental performance reports by collecting and summarizing data and trends.
• Supervises and appraises direct reports, provides training, and develops staff across the department.
• Provides tools and guidance to Team Leads to sustain standards and metrics; recommends improvement actions.

Conoscenze

Leadership

Budgeting

Scheduling management

Staff development

Communication

Formazione

Bachelor's degree in related field

Strumenti

ShoreTel

Microsoft Office

Descrizione del lavoro

The CORE Institute seeks a senior leader to oversee the Patient Access department, directing management of pre-registration, benefit verification, pre-authorization, and registration processes to improve revenue cycle efficiency.

You will supervise staff, develop training programs, and ensure adherence to payer regulations while achieving financial and quality goals. In-office role with collaboration across clinics and payers.