Head of Patient Access & Revenue Cycle Strategy

Healthcare Outcomes Performance Co. (HOPCo); Phoenix (AZ); On-site; USD 85,000 - 110,000; Full time

Job summary

The CORE Institute's Contact Center seeks a seasoned leader to supervise patient access operations, ensuring accurate pre-registration, benefit verification, pre-authorization, and registration processes while supporting revenue cycle goals.

Responsibilities include directing scheduling, auditing tasks, developing policies, training staff, generating performance reports, and coordinating with physicians, payers, and management to improve efficiency and compliance within Medicare, Medicaid, and

Qualifications

• Bachelor's degree required or equivalent years of experience in healthcare administration.
• Experience in hospital system patient access and revenue cycle management preferred.
• Knowledge of Medicare, Medicaid, commercial insurance, and payer regulations.

Responsibilities

• Directs management of patient access by establishing standards, systems, and processes to meet financial goals.
• Oversees scheduling management with trending, root cause analysis, and action planning to meet targets.
• Develops and administers department policies to improve quality and throughput of work.
• Performs strategic planning and presents information to physicians, management, payers, and patients.
• Audits and monitors scheduling, pre-registration, and authorization tasks.

Skills

Leadership

Scheduling management

Staff development

Problem solving

Communication

Education

Bachelor's degree in clinical informatics, management, Accounting, Finance, or Business Administration or related field

Tools

ShoreTel

Microsoft Office

Job description

The CORE Institute's Contact Center seeks a seasoned leader to supervise patient access operations, ensuring accurate pre-registration, benefit verification, pre-authorization, and registration processes while supporting revenue cycle goals.

Responsibilities include directing scheduling, auditing tasks, developing policies, training staff, generating performance reports, and coordinating with physicians, payers, and management to improve efficiency and compliance within Medicare, Medicaid, and