Senior Director, Patient Access & Referral Strategy

Summit Health Management; New Providence (NJ); Presencial; USD 176.000 - 203.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Dental benefits

401k plan

Descripción de la vacante

VillageMD is seeking a Senior Director of Patient Access & Referral Management to lead enterprise strategies for access, scheduling, and referral optimization across the network. The role partners with clinical and executive leadership to improve throughput, conversion, and patient retention while leveraging data analytics to drive performance.

This senior leader will oversee scheduling technologies and coordinate cross-functional teams to deliver measurable improvements in access and provider

Formación

• Bachelor's degree required; Master's degree preferred.
• 3+ years of progressive leadership experience in patient access, referral management, ambulatory operations, scheduling operations, or healthcare operations.
• Experience managing enterprise scheduling and referral management technologies.
• Proven success improving referral conversion, reducing leakage, increasing provider utilization, and enhancing access outcomes.
• Advanced analytical and business intelligence skills to drive strategic decisions and operational performance.

Responsabilidades

• Develops and implements enterprise-wide patient access and referral management strategies to support growth and access to care.
• Leads processes to improve referral conversion, reduce scheduling delays, and increase successful referral completion.
• Oversees referral workflows and accountability for leakage reduction and patient engagement.
• Leads technology implementations, upgrades, and optimization of access and scheduling tools.

Conocimientos

Strategic Leadership

Referral Management

Analytics & BI

Healthcare Operations

Change Management

Educación

Bachelor's degree

Master's preferred

Herramientas

Scheduling software

Data analytics tools

Descripción del empleo

VillageMD is seeking a Senior Director of Patient Access & Referral Management to lead enterprise strategies for access, scheduling, and referral optimization across the network. The role partners with clinical and executive leadership to improve throughput, conversion, and patient retention while leveraging data analytics to drive performance.

This senior leader will oversee scheduling technologies and coordinate cross-functional teams to deliver measurable improvements in access and provider