Senior Director, Patient Access

LCMC Health; New Orleans (LA); On-site; USD 180,000 - 240,000; Full time

Job summary

LCMC Health is seeking a Sr. Director, Patient Access to lead patient‑facing functions across Revenue Cycle, including clinic registration, financial clearance, and insurance verification.

The role partners with Clinical Services and Compliance to implement innovative processes across shared services areas. The ideal candidate has a decade of Revenue Cycle experience with PAS management and a Bachelor’s in Health Services or Business Administration, with a Master’s preferred and professional

Qualifications

• Ten years healthcare Revenue Cycle experience.
• Five years’ experience in PAS management.
• Bachelor’s degree in Health Services or Business Administration; Master’s degree preferred.

Responsibilities

• Provide leadership, direction, and support for patient‑facing functions within Patient Access operations.
• Oversee enterprise‑wide clinic registration, real‑time financial clearance, outpatient registration, admissions, ED registration, check‑out scheduling, pre‑registration, and insurance verification.
• Collaborate with Revenue Cycle departments and Clinical Services to apply new approaches in shared services.

Skills

Revenue Cycle

PAS management

Education

Bachelor’s degree in Health Services or Business Administration

Master’s degree

CHAM

CHAA

FHFMA

Job description

Your job is more than a job

As a key leader within Revenue Cycle operations, the Sr. Director, Patient Access provides leadership, direction, and support for developing, implementing, and managing the efficiency and effectiveness of patient‑facing functions within Patient Access operations of LCMC Health. This includes overseeing and driving enterprise‑wide clinic registration, real‑time financial clearance, outpatient registration, admissions, ED registration, check‑out scheduling, pre‑registration, insurance verification, financial counseling, Vendor management, and other facility support functions as needed. The leader will work closely with all Revenue Cycle departments as well as operational areas such as Clinical Services, Case Management/Utilization Review, Emergency Preparedness, and Corporate Compliance to apply new and emerging approaches for LCMC Health’s Patient Access shared services areas.

Qualifications

• Ten (10) years Healthcare Revenue Cycle experience (required)
• Five (5) years’ experience in PAS management (required)
• Required: Bachelor’s degree in Health Services or Business Administration; may substitute any equivalent combination of secondary education and training that provides the desired knowledge, skills and abilities required for the position
• Preferred: Master’s degree
• Licenses and Certifications: CHAM, CHAA, or FHFMA

Work Shift

Days (United States of America)

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.