Director of Engineering, HR Service Delivery (Fully Remote)

ServiceNow; United States; Remote; USD 300,000 - 540,000; Full time

Benefits offered by this job

Comprehensive medical coverage

Dental coverage

Vision coverage

401(k)

Flexible time away

Job summary

ServiceNow is building the unified intelligent platform for HR Service Delivery with AI-driven workflows. We seek a senior leader to own the HRSD product roadmap and the technical architecture while driving AI automation across the development lifecycle.

The candidate will collaborate with product, design, and customer success to translate market needs, bringing deep technical credibility in CS and AI. Expect top-market base salary with aggressive equity, plus comprehensive medical, dental,

Qualifications

• 12+ years of software engineering experience with 4+ years in technical leadership.
• Deep technical credibility in computer science and AI/automation fluency.
• Cross-functional leadership with design sensibility and honest trade-off discussions.

Responsibilities

• Lead engineering efficiency and AI automation across the development lifecycle.
• Own the HRSD product roadmap and technical architecture.
• Partner with product, design, and customer success to translate market needs.

Skills

Software engineering

AI/automation fluency

Cross-functional leadership

Job description

• Building the unified intelligent platform for HR Service Delivery with AI-driven workflows.
• Reducing organizational footprint while expanding product capabilities through automation.

Core Responsibilities:

• Lead engineering efficiency and AI automation across the development lifecycle.
• Own the HRSD product roadmap and technical architecture.
• Partner with product, design, and customer success to translate market needs.

Candidate Profile:

• Deep technical credibility in computer science and AI/automation fluency.
• Cross-functional leadership with design sensibility and honest trade-off discussions.
• 12+ years of software engineering experience with 4+ years in technical leadership.
• Top-market base salary with aggressive equity packages.
• Comprehensive medical, dental, and vision coverage plus 401(k) and flexible time away.

ServiceNow

ServiceNow is the AI control tower for business reinvention, bringing together any AI, any data, and any workflow to help 85% of the Fortune 500. We're building an AI-native culture where technology and talent are unstoppable together.