Senior Director of Project Management

Jewish Board; New York (NY); Hybrid; USD 150,000 - 190,000; Full time

Job summary

The Jewish Board is seeking a Senior Director of Project Management to lead the Project Management Office and drive enterprise initiatives using Lean Six Sigma and project management best practices. The role requires strong facilitation, leadership, and cross-department collaboration to deliver value and improve operations.

You will oversee cross-functional projects, develop portfolio plans, and ensure timely delivery while coaching staff and promoting a culture of continuous improvement

Qualifications

• Bachelor’s degree; Master’s preferred in a relevant field or equivalent experience.
• Lean Six Sigma Black Belt certification and PMP (or equivalent).
• 5+ years of experience in operational excellence/project management/Lean Six Sigma.
• Experience applying LEAN, Six Sigma and change management to implement complex improvements.
• Ability to manage cross-department projects and foster relationships at all levels.

Responsibilities

• Design and lead agency-wide forums and learning opportunities for continuous improvement.
• Teach and coach Lean Six Sigma tools and concepts across the organization.
• Provide leadership for the project management office and portfolio visibility.
• Develop project plans, track status, and report to senior leaders.
• Ensure documentation and risk mitigation across major initiatives.
• Coach staff in Lean Six Sigma and project management training.

Skills

Lean Six Sigma

Project management

Change management

Facilitation

Stakeholder management

Leadership

Data analysis

Communication

Education

Bachelor's degree

Lean Six Sigma Black Belt

PMP

Master's degree preferred

Tools

PowerPoint

Word

Excel

Visio

Outlook

Teams

Project management software

Job description

For nearly 150 years, The Jewish Board has been delivering innovative, best-in-class mental and behavioral health services. We are unique in serving everyone from infants and their families, to children, teens, and adults. That adds up to countless opportunities to use your skills, training, and compassion to make a difference in the lives of over 45,000 New Yorkers each year.

HYBRID POSITION – 463 7th Avenue, New York, NY 10018

Purpose Statement

The Project Management Office establishes and sustains enterprise standards for project, portfolio & continuous improvement management to ensure strategic initiatives deliver measurable value, strengthen operational performance & support organizational transformation.

Position Overview

The Senior Director of Project Management at The Jewish Board is a change agent with a growth mindset, an entrepreneurial spirit with proven leadership and relationship management expertise. This position will utilize strong facilitation skills and Lean Six Sigma / project management methodologies to guide the development and implementation of core projects that drive The Jewish Board’s Operational Excellence strategic initiative. This position is responsible for a systematic approach to managing top-level, high-priority, cross-departmental strategic initiatives from scoping through implementation. In addition, the position will actively oversee project teams.

Key Essential Functions

• Design, lead & continuously improve agency-wide forums, learning opportunities & engagement strategies that strengthen continuous improvement capabilities, share practical lessons & support organizational culture change
• Teach, coach, facilitate and lead the adoption of Lean Six Sigma tools, methods and concepts
• Develop and support a culture of project management discipline within The Jewish Board
• Provide overall leadership and management of the project management office
• Provide executive-level portfolio visibility, surface risks & interdependencies, and facilitate prioritization, escalation & decision-making across enterprise initiatives
• Direct responsibility for planning, organizing and the direction of the organization’s project management office
• Develop and maintain project portfolio, project plans on major initiatives and report status
• Ensure projects are being documented appropriately to mitigate risk and to be delivered on time
• Champion process improvement and Lean Six Sigma initiatives across the agency
• Support Lean Six Sigma/ project management training of staff as needed along with developing training materials as appropriate
• Lead efforts to identify and implement new opportunities for process improvement and operational excellence
• Leverage problem solving and influencing skills to ensure project plans deliver on intent
• Partner with internal departments and divisions to strategically prioritize multiple complex projects
• Build relationships and collaborate with key stakeholders to ensure delivery of commitments
• Partner with leadership to help build a culture of operational excellence and continuous improvement promoting the use of best practices and process improvement methodologies
• Strong project management skills while managing multiple, concurrent projects and track project portfolio
• Ability to coach, support and encourage use of Lean Six Sigma and other change management tools
• Strong analytical skills and ability to use data to drive decision-making and measure the success of process improvement initiatives
• Strategic thinker who can connect the dots and ask the right questions
• Solution-focused and collaborative
• Strong problem solving and process engineering skills
• Excellent written and verbal communication, ability to make presentations to various groups
• Strong ability to prepare project dashboards and status reports for stakeholders and senior leaders
• Outstanding interpersonal and team skills, with a service-oriented attitude
• Ability to communicate well with individuals, and in group settings, in a consultative manner
• Strong attention to detail and ability to meet deadlines
• Flexibility and adaptability in performing work duties
• Highly organized and ability to balance multiple assignments of competing priorities while managing to meet forecasted target dates

Educational / Training Required

• Bachelor’s degree, Master’s preferred in a relevant field from an accredited college or university, other related degree, or equivalent experience.
• Certification as a (Lean) Six Sigma Black Belt, and a Project Management Professional (PMP); or similar demonstration of experience, skill, and training

Experience Required / Language Preference

• 5+ years of experience in operational excellence/project management/ Lean Six Sigma
• Demonstrated experience applying LEAN, Six Sigma and change management methodologies to implement complex process improvement initiatives
• Experience in managing projects that require critical thinking and the ability to understand business issues and processes
• Proven ability to work with all levels of an organization and foster cross departmental relationships
• Expert-level knowledge of project and change management, methodologies, techniques, processes (e.g., Project and Portfolio Management Methodology – PPM)
• Ability to interpret quantitative and qualitative information
• Experience managing projects, teams, deliverables and their timelines; delegating and following up on tasks
• Experience developing training materials and guides, and leading user training / coaching sessions

Computer Skills Required

• Advanced experience with Microsoft technologies: particularly PowerPoint, Word, Excel, Visio Outlook and Teams
• Use of Project Management software

Visual and Manual Dexierity

• The candidate should be able to read documents for analytical purposes such as computer information, software, computer graphic design programs, etc.
• Limited applications of manual dexterity and hand-eye coordination.

Work Environment / Physical Effort

• The work environment involves no physical risk or hazardous conditions.
• To perform the essential functions of this job, the candidate is routinely required to sit (75% of the time) and stand (25% of the time)
• This role is hybrid eligible- work remotely with occasional travel to agency trainings and events as needed

The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us.

Our Values.

Our values help guide us in everything we do, from our relationships with fellow staff to the clients and communities we serve.

Treat every person
with dignity

We act with respect and caring towards our clients, colleagues, and communities.

Strive to
be outstanding

We are exceptional professionals in all that we do.

Embrace each
other’s differences

We create a fair and inclusive environment for all.

Engage individuals and families
as our partners

We heal our communities one person at a time through thoughtful collaboration.

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.