Residential Lease Portfolio Manager

Jewish Board; New York (NY); In loco; USD 70.000 - 100.000; Tempo pieno

Descrizione del lavoro

The Jewish Board is seeking a Residential Lease Portfolio Manager to lead real estate operations for adult housing programs. You will negotiate leases, review changes, monitor rent, and plan renewals while supervising the Real Estate Coordinator and coordinating with program staff to meet housing needs.

The role emphasizes strong organization, cross- department collaboration, and a commitment to compliant, audit-ready records in a full-time in-office setting with potential hybrid scheduling.

Competenze

• 3–5 years of experience in real estate, property management, or lease administration.
• Strong organizational, written communication, and professional skills.

Mansioni

• Lease Negotiation: Negotiate new apartment leases, extensions, renewals, and terminations.
• Lease Review: Review and evaluate lease changes and clarify responsibilities.
• Rent and Payment Oversight: Monitor rent payments and resolve discrepancies.
• Lease Expiration Planning: Track expirations and plan renewals or relocations.
• Landlord and Broker Relations: Build and maintain relationships with landlords, brokers, and realtors.
• Unit Sourcing: Identify and secure replacement apartments with landlords and program staff.
• SYSAID Ticket Oversight: Oversee ticket function and ensure timely resolution.
• Recordkeeping: Maintain accurate, audit-ready lease files.
• Supervision: Support the Real Estate Coordinator and other staff.
• Program Partnership: Collaborate with program staff and Facilities Department.

Conoscenze

Lease negotiation

Lease review

Rent oversight

Lease expiration planning

Landlord relations

Unit sourcing

SYSAID ticket oversight

Recordkeeping

Supervision

Program partnership

Strumenti

Microsoft Excel

Descrizione del lavoro

For nearly 150 years, The Jewish Board has been delivering innovative, best-in-class mental and behavioral health services. We are unique in serving everyone from infants and their families, to children, teens, and adults. That adds up to countless opportunities to use your skills, training, and compassion to make a difference in the lives of over 45,000 New Yorkers each year.

The Residential Lease Portfolio Manager leads The Jewish Board’s real estate operations for the adult housing scattered-site apartment programs, overseeing leases, landlord partnerships, property issues, and unit maintenance so that every apartment is well managed, compliant, and ready to support the residents and programs that depend on it.

Position Overview

This role is ideal for an organized, solutions-oriented professional who wants to do more than maintain the status quo. The Residential Lease Portfolio Manager serves as The Jewish Board’s primary point of contact with landlords, negotiating new and existing leases and cultivating strong, collaborative partnerships. The Manager works closely with program staff and leadership and supervises the Real Estate Coordinator, who is responsible for maintaining the Real Estate-Landlord SYSAID ticket function and also supports the adult housing programs. The Manager provides oversight of that function, ensuring tickets and corrective actions are tracked and resolved.

We are seeking someone eager to build on the current foundation of this role: a curious, motivated learner who will bring fresh ideas, strengthen systems and processes, and help shape how the real estate function grows and evolves.

Key Essential Functions

• Lease Negotiation: Negotiates new apartment leases, lease extensions, renewals, and terminations, securing terms that protect The Jewish Board and meet program needs.
• Lease Review: Reviews and evaluates all lease changes and clarifies tenant and landlord responsibilities.
• Rent and Payment Oversight: Monitors lease and rent payments throughout the lease term and resolves discrepancies promptly.
• Lease Expiration Planning: Tracks lease expirations and plans renewals or relocations well ahead of deadlines.
• Landlord and Broker Relations: Builds and maintains positive, productive relationships with landlords, brokers, and realtors.
• Unit Sourcing: Coordinates the identification and securing of suitable replacement apartments as needed, working with landlords, brokers, and program staff.
• SYSAID Ticket Oversight: Oversees the Real Estate-Landlord SYSAID ticket function maintained by the Real Estate Coordinator, monitoring progress and ensuring tickets and corrective actions are resolved in a timely and compliant manner.
• Recordkeeping: Maintains accurate, well-organized, audit-ready lease files.
• Supervision: Supervises, coaches, and supports the Real Estate Coordinator, who is responsible for maintaining the Real Estate-Landlord SYSAID ticket function, as well as other staff as assigned.
• Program Partnership: Participates in regularly scheduled meetings with program staff and works collaboratively with programs and the Facilities Department as part of an integrated service delivery team.
• Compliance: Ensures adherence to The Jewish Board and regulatory agency policies, procedures, and regulations.
• Process Improvement and Innovation: Identifies opportunities to streamline workflows, improve tracking and reporting, and introduce new ideas that strengthen the real estate function.
• Special Projects: Leads special projects as assigned.

CORE COMPETENCIES for the position include

• Lease Administration
• Negotiation and Renewal Management
• Landlord and Vendor Relations
• Repairs and Maintenance Coordination
• Problem Solving and Conflict Resolution
• Team Supervision and Staff Support
• Communication and Cross-Department Collaboration
• Organization and Attention to Detail
• Initiative, Adaptability, and Continuous Learning

The Ideal Candidate

• Is highly organized and able to juggle multiple priorities without losing sight of the details.
• Is curious and eager to learn about housing programs, regulatory requirements, and best practices in real estate and property management.
• Takes initiative, shares ideas openly, and looks for better ways to get the work done.
• Is excited to grow with the role and help expand its scope and impact.
• Is committed to The Jewish Board’s mission and to providing safe, stable housing for the people we serve.

Experience Required/Language Preference

3-5 years of experience in real estate, property management, lease administration, or a related field, including demonstrated experience managing landlord relations, property issues, lease renewals, and day-to-day real estate operations. Strong organizational, written communication, and professional skills required. Supervisory experience preferred. Bilingual English/Spanish preferred.

Computer Skills Required

Strong computer skills, including proficiency in Microsoft Excel, and the ability to quickly learn new systems and tools.

Visual and Manual Dexterity

Ability to use a computer and standard office equipment for extended periods.

Work Environment/Physical Effort

This position will begin on a full-time, in-office schedule at headquarters. Once the employee has demonstrated a clear understanding of, and proficiency in, all essential functions of the role, as determined by the supervisor, the employee will become eligible to transition to a hybrid schedule.

The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us.

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Our Values.

Our values help guide us in everything we do, from our relationships with fellow staff to the clients and communities we serve.

Treat every person
with dignity

We act with respect and caring towards our clients, colleagues, and communities.

Strive to
be outstanding

We are exceptional professionals in all that we do.

Embrace each
other's differences

We create a fair and inclusive environment for all.

We heal our communities one person at a time through thoughtful collaboration.

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of the business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of the business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of the business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.