Office Manager

Jewish Board; New York (NY); Presencial; USD 52.000 - 74.000; Tempo integral

Resumo da vaga

The Jewish Board is seeking an Office Manager for the ACT program in New York. This non-clinical role focuses on medical records management, MIS operations, budget and recipient expenditure tracking, and reception duties.

You will handle sensitive information and coordinate with clinical staff and leadership, reporting to the Director/Team Leader. Responsibilities include attending daily ACT meetings, triaging calls, Medicaid billing, mail and supply management, minute-taking, and audits of data

Qualificações

• Previous experience with medical billing and electronic case record keeping.
• Aptitude with numbers and careful data entry.
• Experience supporting administrative functions in a health services setting.

Responsabilidades

• Attend daily ACT team meetings and report on-call activity.
• Triaging calls and coordinating communication between participants and staff.
• Manage Monthly Medicaid Billing and related documentation.
• Handle routine correspondence and filing of petty cash, receipts, and invoices.
• Order supplies and manage program-related logistics.
• Take minutes at ACT meetings and prepare summaries for leadership.
• Oversee fee processing and coordinate with fiscal, purchasing, and facilities teams.
• Audit data entry for accuracy and procedure compliance.
• Provide secretarial support to directors and managers, including confidential matters.

Conhecimentos

Attention to detail

Communication

Record keeping

Discretion

Team player

Time management

Formação

High School Diploma

Bachelor’s degree

Ferramentas

Microsoft Office

Electronic Health Records software

Descrição da vaga

For nearly 150 years, The Jewish Board has been delivering innovative, best-in-class mental and behavioral health services. We are unique in serving everyone from infants and their families, to children, teens, and adults. That adds up to countless opportunities to use your skills, training, and compassion to make a difference in the lives of over 45,000 New Yorkers each year.

The Jewish Board’s Community Behavioral Health treatment programs provide compassionate, high

quality, evidence-based services to individuals and families in the communities we serve. Our staff use a

culturally affirming, person centered approach to help individuals and their families develop skills and

resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work

closely with community partners to address health disparities in our neighborhoods while also celebrating

the strengths and resilience of our communities.

Position Overview

The ACT Office Manager is a non-clinical staff member who is responsible for managing medical records;
operating and coordinating the management information system; maintaining accounting and budget records for
recipient and program expenditures; and performing reception activities (e.g., triaging calls and coordinating
communication between the program and recipients). As a part of the aforementioned responsibilities, s/he will also
handle all sensitive and/or confidential material that is managed as a part of the position and discussed at team
meetings. The Office Manager reports to the Director/Team Leader.

Key Essential Functions

• Attend all daily meetings with the ACT team and be prepared to report on-call activity of clients
• Triaging calls and coordinating communication between participants and clinical staff
• Responsible for the Monthly Medicaid Billing
• Handle routine correspondence
• Assist with the organization and filing of Petty Cash Funds, Metro Cards, P-Card Receipts and Vendor
  Invoices
• Order and distribute supplies for the program.
• Open, sort, and distribute mail
• Take minutes at all ACT meetings and prepare for review, edit, and approval by ACT Director/Team
• Leader before distribution to staff.
• Oversee fee processing and work closely with fiscal, purchasing, and facilities to ensure that agency’s
  practice is being adhered to.
• Conduct periodic audits of all data entry performed to ensure accuracy and also to determine that staff
  understands all procedures associated with such processes.
• Provide secretarial support to the Director/Team Leader and other management staff members, especially in
  confidential matters.
• Monitor, distribute and replenish the petty cash for the division.
• Submit all status forms/PAFs and pay documents for the division in a timely manner.
• Become acquainted with appropriate Jewish Board, ACT, OMH and other regulations and ensure that such
  requirements are met.
• Oversee archiving and storage of clinical case records and billing documentation.
• Assist in preparing for audits and in mailing out requests for information, as directed
• May be called upon to perform any of the tasks normally associated with that of a clerical position.

CORE COMPETENCIES for the position include

• Strong attention to detail and record keeping
• Team player who functions well in a multi-disciplinary team environment
• Reliability and discretion
• Communication, negotiation and relationship-building skills.
• Organizational skills.
• Time Management
• Initiative

Educational/Training Required

• High School Diploma plus 6-years of relevant work experience OR Bachelor’s degree plus 3-years of
  relevant work experience

Experience Required/Language Preference

• Previous experience with medical billing and electronic case record keeping,
• Aptitude with number

Computer Skills Required

• Working knowledge of Microsoft Office, Ability to learn electronic health records and other software as
  required

Visual and Manual Dexierity

• Able to read/input data and documents, including spreadsheets, reports and Electronic Health Records in
  printed form and on computer screens.
• Able to input data into the Electronic Health Record.
• Limited applications of manual dexterity and hand-eye coordination.

Work Environment/Physical Effort

• Noise level is consistent with levels usually present in an office, education, rehabilitation or
  health related environment when in office.
• Hazards present are consistent with those common to an office, education, rehabilitation or
  health related environment when in office.

The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us.

Our Values.

Our values help guide us in everything we do, from our relationships with fellow staff to the clients and communities we serve.

Treat every person
with dignity

We act with respect and caring towards our clients, colleagues, and communities.

Strive to
be outstanding

We are exceptional professionals in all that we do.

Embrace each
other’s differences

We create a fair and inclusive environment for all.

Engage individuals and families
as our partners

We heal our communities one person at a time through thoughtful collaboration.

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.