Senior Director of Operations: Multisite Warehousing & Logistics

Concentric Corporation

Grand Island (NE)

On-site

USD 150,000 - 210,000

Full time

8 days ago

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Job summary

Concentric Corporation is seeking an experienced Director of Operations to lead warehouse, delivery, transportation, fleet, and logistics operations across a multi-location distribution network. This senior role requires hands-on, data-driven leadership to drive safety, accuracy, efficiency, and financial accountability across all locations.

The Director will guide operational managers, establish companywide standards, manage budgets, develop leaders, and drive accountability.

Qualifications

8+ years of progressive experience in warehouse, transportation, distribution, logistics, or related operations
5+ years of experience leading managers or overseeing multiple operational departments
Demonstrated experience overseeing both warehouse and delivery or transportation operations
Experience leading operations across multiple facilities or geographically dispersed locations
Strong knowledge of warehouse operations, inventory management, routing, transportation, fleet, and labor management
Experience developing and managing operational budgets, labor plans, productivity measures, and capital projects
Demonstrated ability to establish performance standards and hold managers accountable for results
Experience developing operational KPIs and using data to drive performance improvement
Strong understanding of workplace safety and transportation compliance requirements
Experience identifying operational problems, conducting root-cause analysis, and implementing sustainable solutions
Strong financial and business acumen
Excellent analytical, organizational, and problem-solving skills
Strong leadership and employee-development capabilities
Ability to communicate operational performance, challenges, and recommendations effectively to senior leadership
Bachelor's degree in Operations, Logistics, Supply Chain, Business, or an equivalent combination of education and relevant experience
Valid driver's license and ability to travel regularly between company locations

Responsibilities

Provide leadership and strategic direction across warehouse, delivery, transportation, logistics, inventory, fleet, and facility operations
Establish consistent operating procedures, service expectations, and performance standards across multiple locations
Lead and develop warehouse, transportation, and other operational managers while creating clear expectations and accountability
Evaluate staffing, capacity, workflow, inventory, equipment, and service performance across facilities
Allocate labor, equipment, inventory, and other resources across locations based on operational needs
Oversee receiving, storage, replenishment, order fulfillment, staging, loading, returns, and inventory control
Establish standards for inventory accuracy, product handling, cycle counts, and discrepancy resolution
Monitor shrink, damage, shortages, returns, adjustments, and other inventory performance measures
Oversee routing, dispatch, delivery schedules, staffing, vehicle assignments, and service completion
Analyze route productivity, delivery performance, labor utilization, overtime, service issues, and operating costs
Improve transportation efficiency while maintaining strong customer service and employee safety
Ensure appropriate contingency planning for staffing shortages, equipment issues, weather events, volume fluctuations, and other operational disruptions
Oversee fleet and equipment maintenance, inspections, repairs, utilization, and replacement planning
Monitor facility readiness, maintenance, security, storage capacity, and material flow
Manage vendor and service-provider relationships with a focus on cost, quality, and responsiveness
Develop and manage annual operating budgets and monitor performance against approved financial targets
Evaluate the financial impact of staffing, routing, equipment, technology, and process changes
Develop recommendations for capital expenditures, operational investments, and cost-reduction initiatives
Establish and monitor operational KPIs related to safety, productivity, service, inventory, labor, fleet, quality, and cost
Use operational data to identify trends, root causes, risks, and opportunities for improvement
Lead continuous improvement initiatives and standardize successful processes across locations
Evaluate technology and systems that can improve warehouse, transportation, fleet, and reporting capabilities
Ensure compliance with applicable transportation, workplace safety, fleet, and regulatory requirements
Review safety incidents, vehicle accidents, injuries, near misses, equipment concerns, and other operational risks
Develop and implement corrective actions to address recurring safety or performance concerns
Partner with Human Resources on hiring, training, employee development, performance management, and succession planning
Monitor staffing levels, turnover, attendance, overtime, and temporary labor utilization
Collaborate with sales, purchasing, finance, HR, technology, and senior leadership to support companywide objectives
Communicate operational results, risks, resource needs, and recommendations to senior leadership
Conduct regular facility visits and operational reviews to ensure standards are being consistently executed