Director of Operations – Distribution & Logistics

Concentric Corporation; Grand Island (NE); On-site; USD 120,000 - 180,000; Full time

Job summary

Concentric Corporation is seeking a seasoned Director of Operations to oversee warehouse, delivery, transportation, fleet, and logistics across a multi-location distribution network. This senior role emphasizes safety, cost control, and performance, leading managers and driving accountability.

You will balance strategic planning with day-to-day execution, develop leaders, and manage annual operating budgets while ensuring consistent standards across facilities.

Qualifications

• 8+ years of progressive experience in warehouse, transportation, distribution, logistics, supply chain, or related operations.
• 5+ years of experience leading managers or overseeing multiple operational departments.
• Experience overseeing both warehouse and delivery or transportation operations.
• Experience leading operations across multiple facilities or geographically dispersed locations.
• Strong knowledge of warehouse operations, inventory management, routing, transportation, fleet, and labor management.
• Experience developing and managing operational budgets, labor plans, productivity measures, and capital projects.
• Demonstrated ability to establish performance standards and hold managers accountable for results.
• Experience developing operational KPIs and using data to drive performance improvement.
• Strong understanding of workplace safety and transportation compliance requirements.
• Experience identifying operational problems, conducting root-cause analysis, and implementing sustainable solutions.
• Strong financial and business acumen.
• Excellent analytical, organizational, and problem-solving skills.
• Strong leadership and employee-development capabilities.
• Ability to communicate operational performance, challenges, and recommendations effectively to senior leadership.
• Bachelor's degree in Operations, Logistics, Supply Chain, Business, or a related field, or an equivalent combination of education and relevant experience.
• Valid driver's license and ability to travel regularly between company locations.

Responsibilities

• Provide leadership and strategic direction across warehouse, delivery, transportation, logistics, inventory, fleet, and facility operations.
• Establish consistent operating procedures, service expectations, and performance standards across multiple locations.
• Lead and develop warehouse, transportation, and other operational managers while creating clear expectations and accountability.
• Evaluate staffing, capacity, workflow, inventory, equipment, and service performance across facilities.
• Allocate labor, equipment, inventory, and other resources across locations based on operational needs.
• Oversee receiving, storage, replenishment, order fulfillment, staging, loading, returns, and inventory control.
• Establish standards for inventory accuracy, product handling, cycle counts, and discrepancy resolution.
• Monitor shrink, damage, shortages, returns, adjustments, and other inventory performance measures.
• Oversee routing, dispatch, delivery schedules, staffing, vehicle assignments, and service completion.
• Analyze route productivity, delivery performance, labor utilization, overtime, service issues, and operating costs.
• Improve transportation efficiency while maintaining strong customer service and employee safety.
• Ensure appropriate contingency planning for staffing shortages, equipment issues, weather events, volume fluctuations, and other operational disruptions.
• Oversee fleet and equipment maintenance, inspections, repairs, utilization, and replacement planning.
• Monitor facility readiness, maintenance, security, storage capacity, and material flow.
• Manage vendor and service-provider relationships with a focus on cost, quality, and responsiveness.
• Develop and manage annual operating budgets and monitor performance against approved financial targets.
• Evaluate the financial impact of staffing, routing, equipment, technology, and process changes.
• Develop recommendations for capital expenditures, operational investments, and cost-reduction initiatives.
• Establish and monitor operational KPIs related to safety, productivity, service, inventory, labor, fleet, quality, and cost.
• Use operational data to identify trends, root causes, risks, and opportunities for improvement.
• Lead continuous improvement initiatives and standardize successful processes across locations.
• Evaluate technology and systems that can improve warehouse, transportation, fleet, and reporting capabilities.
• Ensure compliance with applicable transportation, workplace safety, fleet, and regulatory requirements.
• Review safety incidents, vehicle accidents, injuries, near misses, equipment concerns, and other operational risks.
• Develop and implement corrective actions to address recurring safety or performance concerns.
• Partner with Human Resources on hiring, training, employee development, performance management, and succession planning.
• Monitor staffing levels, turnover, attendance, overtime, and temporary labor utilization.
• Collaborate with sales, purchasing, finance, HR, technology, and senior leadership to support companywide objectives.
• Communicate operational results, risks, resource needs, and recommendations to senior leadership.
• Conduct regular facility visits and operational reviews to ensure standards are being consistently executed.

Skills

Warehouse operations

Transportation operations

Multi-site leadership

Budgeting & cost control

KPIs & data analytics

Workplace safety & compliance

Staff development & coaching

Process improvement

Strategic planning

Communication to senior leadership

Education

Bachelor's degree in Operations, Logistics, Supply Chain, Business, or related field

Job description

Position Overview

Concentric Corporation is searching for an experienced Director of Operations to lead warehouse, delivery, transportation, fleet, and logistics operations across a multi-location distribution network.

This is a senior leadership position responsible for ensuring operations are safe, accurate, efficient, consistent, and financially responsible across all locations. The Director of Operations will lead operational managers, establish companywide performance standards, manage budgets and resources, develop leaders, and drive accountability throughout the organization.

The ideal candidate is a hands-on, data-driven operations leader with significant experience overseeing both warehouse and transportation functions across multiple facilities. This individual must be comfortable moving between strategic planning and day-to-day operational challenges while developing strong leaders who can successfully manage their respective teams.

Location: Grand Island, NE | Onsite
Travel: Regular regional travel required

Key Responsibilities

• Provide leadership and strategic direction across warehouse, delivery, transportation, logistics, inventory, fleet, and facility operations
• Establish consistent operating procedures, service expectations, and performance standards across multiple locations
• Lead and develop warehouse, transportation, and other operational managers while creating clear expectations and accountability
• Evaluate staffing, capacity, workflow, inventory, equipment, and service performance across facilities
• Allocate labor, equipment, inventory, and other resources across locations based on operational needs
• Oversee receiving, storage, replenishment, order fulfillment, staging, loading, returns, and inventory control
• Establish standards for inventory accuracy, product handling, cycle counts, and discrepancy resolution
• Monitor shrink, damage, shortages, returns, adjustments, and other inventory performance measures
• Oversee routing, dispatch, delivery schedules, staffing, vehicle assignments, and service completion
• Analyze route productivity, delivery performance, labor utilization, overtime, service issues, and operating costs
• Improve transportation efficiency while maintaining strong customer service and employee safety
• Ensure appropriate contingency planning for staffing shortages, equipment issues, weather events, volume fluctuations, and other operational disruptions
• Oversee fleet and equipment maintenance, inspections, repairs, utilization, and replacement planning
• Monitor facility readiness, maintenance, security, storage capacity, and material flow
• Manage vendor and service-provider relationships with a focus on cost, quality, and responsiveness
• Develop and manage annual operating budgets and monitor performance against approved financial targets
• Evaluate the financial impact of staffing, routing, equipment, technology, and process changes
• Develop recommendations for capital expenditures, operational investments, and cost-reduction initiatives
• Establish and monitor operational KPIs related to safety, productivity, service, inventory, labor, fleet, quality, and cost
• Use operational data to identify trends, root causes, risks, and opportunities for improvement
• Lead continuous improvement initiatives and standardize successful processes across locations
• Evaluate technology and systems that can improve warehouse, transportation, fleet, and reporting capabilities
• Ensure compliance with applicable transportation, workplace safety, fleet, and regulatory requirements
• Review safety incidents, vehicle accidents, injuries, near misses, equipment concerns, and other operational risks
• Develop and implement corrective actions to address recurring safety or performance concerns
• Partner with Human Resources on hiring, training, employee development, performance management, and succession planning
• Monitor staffing levels, turnover, attendance, overtime, and temporary labor utilization
• Collaborate with sales, purchasing, finance, HR, technology, and senior leadership to support companywide objectives
• Communicate operational results, risks, resource needs, and recommendations to senior leadership
• Conduct regular facility visits and operational reviews to ensure standards are being consistently executed

The original role specifically owns companywide warehouse, delivery, logistics, fleet, facility, and inventory performance, including responsibility for safety, staffing, cost, and consistency across the operation.

Qualifications

• 8+ years of progressive experience in warehouse, transportation, distribution, logistics, supply chain, or related operations
• 5+ years of experience leading managers or overseeing multiple operational departments
• Demonstrated experience overseeing both warehouse and delivery or transportation operations
• Experience leading operations across multiple facilities or geographically dispersed locations
• Strong knowledge of warehouse operations, inventory management, routing, transportation, fleet, and labor management
• Experience developing and managing operational budgets, labor plans, productivity measures, and capital projects
• Demonstrated ability to establish performance standards and hold managers accountable for results
• Experience developing operational KPIs and using data to drive performance improvement
• Strong understanding of workplace safety and transportation compliance requirements
• Experience identifying operational problems, conducting root-cause analysis, and implementing sustainable solutions
• Strong financial and business acumen
• Excellent analytical, organizational, and problem-solving skills
• Strong leadership and employee-development capabilities
• Ability to communicate operational performance, challenges, and recommendations effectively to senior leadership
• Bachelor's degree in Operations, Logistics, Supply Chain, Business, or a related field, or an equivalent combination of education and relevant experience
• Valid driver's license and ability to travel regularly between company locations

These requirements reflect the original emphasis on significant warehouse and transportation experience, multi-location leadership, operating budgets, labor planning, productivity, capital projects, and regulatory knowledge.

Preferred Experience

• Leadership experience within a high-volume distribution environment
• Experience developing and implementing standardized operating procedures across multiple facilities
• Experience with warehouse management, routing, telematics, fleet, labor management, or business intelligence systems
• Lean, Six Sigma, continuous improvement, or structured root-cause analysis experience
• Experience planning fleet replacements, facility improvements, and warehouse technology initiatives
• Experience managing significant operational change or organizational growth
• Experience developing succession plans and strengthening leadership capabilities across multiple locations

Who You Are

You are a hands-on operations leader who understands that strong processes only work when strong leaders are accountable for executing them. You set clear expectations, measure performance, address problems directly, and give your managers the tools and support they need to lead their teams successfully.

You are comfortable working with both people and numbers. You can walk through a warehouse and recognize an inefficient process, review transportation metrics and identify a problem, analyze a budget variance, coach a manager through a performance issue, and then clearly communicate your recommendations to senior leadership.

You also think beyond individual locations. You understand how staffing, inventory, warehouse capacity, transportation, fleet, technology, and customer expectations affect one another and make decisions based on what is best for the overall organization.

Most importantly, you bring accountability, sound judgment, urgency, and consistency to the operation. You do not simply identify problems. You determine why they are happening, establish a solution, assign accountability, and follow through to ensure the improvement lasts.

About Concentric Corporation

Concentric Corporation is an executive recruiting and staffing firm specializing in accounting, finance, technology, engineering, construction, operations, sales, marketing, legal, and executive leadership searches. We partner with organizations to identify exceptional talent that drives business performance and long-term growth.