Senior Director of Operations: 700+ Team, Data-Driven Retail

Ladders; Ontario (CA); Presencial; CAD 428 000 - 535 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

401(k) with company match starting day

Bonus programs

Paid holidays and time off

Tuition assistance

Resumo da oferta

Ladders, a leader in Retail & Consumer Goods, seeks a Director of Operations to guide a large multi-functional team across warehouse, customer service, and sales support. The role requires aligning day-to-day performance with strategic goals and partnering with executive stakeholders to drive business outcomes.

Oversee a 700+ workforce, emphasise leadership development, and deliver operational excellence through data-driven insights in a fast-paced environment.

Qualificações

• Bachelor's degree; MBA preferred.
• 15+ years of experience leading large teams of 500+ across various functions.
• Proven track record in recruiting and developing high-performing leaders.
• Strong operational leadership and performance management skills.
• Experience in B2B or e-commerce environments is a plus.

Responsabilidades

• Provide executive leadership across warehouse, customer service, and sales operations.
• Build and lead a team of 700+ employees with a focus on performance and talent development.
• Drive operational excellence through data analysis and reporting.
• Establish clear goals and uphold a customer-first culture.
• Lead operational audits and continuous improvement initiatives.
• Collaborate with corporate leaders to align strategies with business objectives.

Conhecimentos

Executive leadership

Team leadership

Operational management

Data analysis

Performance management

Recruiting

Formação académica

Bachelor's degree

MBA preferred

Descrição da oferta de emprego

Ladders, a leader in Retail & Consumer Goods, seeks a Director of Operations to guide a large multi-functional team across warehouse, customer service, and sales support. The role requires aligning day-to-day performance with strategic goals and partnering with executive stakeholders to drive business outcomes.

Oversee a 700+ workforce, emphasise leadership development, and deliver operational excellence through data-driven insights in a fast-paced environment.