We are partnering with a healthcare organization focused on improving access to specialty therapies through structured patient support programs. This role sits within a centralized services model that supports pharmaceutical manufacturers and providers by coordinating access, reimbursement, and patient onboarding across complex therapies.
What You’ll Do
- Oversee day-to-day execution of patient support programs tied to specialty medications
- Partner with pharmaceutical manufacturers to ensure program performance, compliance, and service delivery
- Manage and optimize workflows across benefits verification, prior authorization, and patient onboarding
- Collaborate with specialty pharmacies, providers, and internal teams to improve speed to therapy
- Identify operational gaps and implement process improvements across patient access programs
- Support escalation management and ensure a high-quality patient and provider experience
What You Bring
- Experience working within patient support programs, HUB services, or specialty pharmacy operations
- Experience selling services to pharmaceutical manufacturers
- Background supporting pharmaceutical manufacturer programs or HUB vendors
- Strong understanding of reimbursement, prior authorization, and access workflows
- Experience in program management, operations, or service delivery leadership
- Ability to work cross-functionally with providers, pharmacies, and manufacturer stakeholders