Senior Director of Community Services

Ascentria Care Alliance; United States; On-site; USD 120,000 - 190,000; Full time

Job summary

Ascentria Care Alliance seeks an Executive Director / Senior Operations Leader to guide human services programs across multiple sites. The leader will shape strategy, ensure program outcomes, and maintain compliance within budget while evolving services to meet community needs.

Ideal candidate brings 10+ years of progressive management, strong communication, and proven ability to secure funding and lead through change.

Qualifications

• Master’s degree required in related field.
• Significant leadership experience.
• Strong budgeting and financial analysis skills.
• Knowledge of state, federal regulations affecting human services.
• Experience negotiating contracts and securing funding.

Responsibilities

• Strategic planning and organizational leadership across multiple sites.
• Budget development, financial oversight and accountability.
• Ensure regulatory, accreditation, and quality compliance.
• Lead development and performance management of staff.

Skills

Leadership

Budgeting

Strategic planning

Regulatory knowledge

Contract negotiation

Stakeholder communication

Education

Master’s degree in human services or related field

Job description

Executive Director / Senior Operations Leader – Human Services

We’re looking for an accomplished Human Services Executive Leader with experience overseeing programs, people, budgets, compliance, and multi-site operations.

In this highly visible leadership role, you will help shape organizational strategy while ensuring programs deliver strong outcomes, maintain regulatory compliance, operate within budget, and continue to evolve to meet the needs of the individuals and communities we serve.

Key Responsibilities

• Strategic planning and organizational leadership
• Multi-site program and operational management
• Budget development, financial analysis, and fiscal oversight
• Regulatory, accreditation, and quality compliance
• Leadership development and performance management
• Contract negotiation and funding development
• Strategic partnerships and stakeholder engagement
• Program development and innovation
• Change management and process improvement

Qualifications

• Master’s degree in human services, public policy, business management, or related field required
• Licensure preferred
• 10+ years of progressive management experience
• Significant supervisory and leadership experience
• Demonstrated financial and budgeting expertise
• Knowledge of applicable state, federal, and service-related regulations
• Experience negotiating contracts and securing funding
• Strong communication, presentation, and stakeholder-management skills
• Valid driver’s license
• Ability to travel regionally and nationally

The Leader We’re Looking For

You are strategic but hands-on, financially savvy, comfortable leading through change, and energized by improving programs and developing people. You can move comfortably between big-picture strategy and operational execution while keeping mission, quality, and those we serve at the center of the work.

Equal Opportunity Employer
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