Senior Director, Multi-Unit Restaurant Ops

JV&Sons; Tallahassee (FL); On-site; USD 110,000 - 170,000; Full time

Job summary

Large McDonald’s Franchisee in Tallahassee, FL is seeking a Director of Operations to lead a multi-unit portfolio and drive top-line growth, guest satisfaction, and safety. You will partner with executives to align strategy, optimize staffing, and ensure brand standards across all locations.

Ideal candidates bring 10+ years in restaurant ops, 5+ years leading multiple units, and a track record of developing strong leaders while improving operational metrics and financial performance.

Qualifications

• Minimum 10 years of progressive restaurant operations experience.
• Minimum 5 years of multi-unit leadership across a large portfolio.
• Proven ability to develop managers and lead senior operational teams.
• Strong understanding of brand standards, systems, and financials.

Responsibilities

• Provide overall leadership for restaurant operations across the franchise.
• Set performance expectations and accountability for ops leaders.
• Drive sales, profitability, and guest satisfaction across the portfolio.
• Monitor KPIs, conduct field visits, and implement improvement plans.
• Ensure staffing, safety, brand standards, and operational excellence.

Skills

Leadership

Strategic thinking

Financial analysis

Communication

Operational discipline

Problem solving

Change management

Education

Bachelor’s degree in Business Administration / Hospitality Management

Job description

Large McDonald’s Franchisee in Tallahassee, FL is seeking a Director of Operations to lead a multi-unit portfolio and drive top-line growth, guest satisfaction, and safety. You will partner with executives to align strategy, optimize staffing, and ensure brand standards across all locations.

Ideal candidates bring 10+ years in restaurant ops, 5+ years leading multiple units, and a track record of developing strong leaders while improving operational metrics and financial performance.