Senior Director, Middle Mile Transport & Store Delivery

Brobston Group; Seattle (WA); On-site; USD 175,000 - 275,000; Full time

Benefits offered by this job

Medical/Vision/Dental

Retirement

PTO

Life Insurance

Disability Insurance

Merchandise Discount

EAP Resources

401k

Job summary

Nordstrom is seeking a high-impact leader to run Middle Mile Transportation, overseeing Store Delivery, intra-network moves, and Sort Centers. The role guides a vision and builds a team focused on customer-friendly, cost-efficient operations across a multi-site network.

The candidate will drive strategic transformation, partner across functions, and deliver strong metrics for on-time delivery and cost per unit.

Qualifications

• 15+ years of US transportation experience across multiple modes.
• Track record transforming store delivery or replenishment networks with measurable results.
• 10+ years leading multi-site or remote teams.
• Strong carrier management, sourcing, and negotiation experience.
• Data-driven approach using metrics, forecasting, and optimization tools.
• Ability to collaborate across operations, stores, finance, and tech.
• Bachelor's degree in Business, Engineering, Operations, or equivalent.

Responsibilities

• Lead strategic direction and operational oversight to ensure day-to-day execution across Corporate and DC Field teams in the distribution network.
• Transform store delivery with routing/scheduling to improve speed, reliability and cost.
• Optimize intra-network flows between DCs, FCs, and SCs to reduce cycle time and cost.
• Enable new store openings, including Rack growth, with scalable delivery schedules.
• Launch, manage and scale Sort Centers with carrier sourcing and integration into playbooks.
• Design and drive asset and fleet strategy including trailer/tractor utilization and yard operations.
• Ensure KPIs and metrics are in place; use data to drive today’s performance and future capabilities.
• Manage carriers and logistics providers to meet Nordstrom standards.
• Partner with DC, FC, Store Ops, Data Science, Product, Tech and SC Finance.
• Support Middle Mile teams with leadership, resources, and guidance.

Skills

Strategic leadership

Transformation programs

Team leadership

Carrier management

Sourcing & negotiation

Data-driven / Analytics

Cross-functional collaboration

Education

Bachelor's degree

Job description

Nordstrom is seeking a high-impact leader to run Middle Mile Transportation, overseeing Store Delivery, intra-network moves, and Sort Centers. The role guides a vision and builds a team focused on customer-friendly, cost-efficient operations across a multi-site network.

The candidate will drive strategic transformation, partner across functions, and deliver strong metrics for on-time delivery and cost per unit.