Director, Middle Mile Transport & Network Transformation

Nordstrom; Seattle (WA); On-site; USD 175,000 - 275,000; Full time

Benefits offered by this job

Medical/Vision, Dental & Retirement

Life Insurance & Disability

Merchandise Discount

Job summary

Nordstrom is seeking an internationally experienced transportation leader to transform the store delivery network. You will oversee cross-functional teams across Corporate and DC Operations, driving routing, scheduling, and capacity planning to achieve faster, lower-cost service.

You will lead carrier management, KPI ownership, and data-driven improvements, partnering with Finance, Data Science, Product, and Store Ops to enable Rack openings and scalable DC staging.

Qualifications

• 15+ years of US transportation experience across multiple modes in complex environments.
• Track record transforming store delivery or replenishment networks with measurable results.
• 10+ years leading and developing teams across multiple sites or remote environments.
• Strong carrier management, sourcing, and negotiation experience.
• Data-driven approach using metrics, forecasting, and optimization tools.
• Ability to collaborate across operations, stores, finance, and technology.

Responsibilities

• Provide strategic direction and oversight across Corporate and DC field teams to deliver priorities.
• Lead transformation of store delivery using routing/scheduling to lower costs and improve speed.
• Optimize intra-network flows between DCs, FCs, and SCs to reduce cycle times and costs.
• Scale new store openings (Rack) with capacity planning and DC staging.
• Launch and scale Sort Centers, including carrier sourcing and integration with playbooks.
• Design asset and fleet strategy including trailer utilization, yard ops, and leases.
• Ensure KPIs and metrics for on-time delivery, cost per unit, and utilization.
• Manage carriers and logistics providers to meet Nordstrom standards.
• Collaborate with DC/FC/Store Ops, Data Science, Product, Tech, and SC Finance.
• Support Middle Mile teams with leadership, resources, and guidance.

Skills

Strategic transportation leadership

Carrier management

Data-driven decision making

Team leadership across sites

Stakeholder collaboration

Education

Bachelor's degree in Business, Engineering, Operations, or equivalent experience

Job description

Nordstrom is seeking an internationally experienced transportation leader to transform the store delivery network. You will oversee cross-functional teams across Corporate and DC Operations, driving routing, scheduling, and capacity planning to achieve faster, lower-cost service.

You will lead carrier management, KPI ownership, and data-driven improvements, partnering with Finance, Data Science, Product, and Store Ops to enable Rack openings and scalable DC staging.