Senior Director, Life Sciences Product Liaison (AI)

Salesforce, Inc.; New Jersey; On-site; USD 191,000 - 321,000; Full time

Job summary

Salesforce, Inc. is seeking a Product Liaison Director for Agentforce Life Sciences to bridge product engineering with field execution. You will drive AI-driven implementation playbooks, accelerate deployments, and ensure high-quality integrations across Life Sciences use cases.

Leverage a decade of Life Sciences implementation experience and Veeva Vault CRM know-how to lead cross-functional teams, partner with Professional Services and SI Partners, and scale capabilities globally.

Qualifications

• Bachelor's degree in a technical field or equivalent practical experience.
• 10+ years of software implementation and integration experience in Life Sciences.
• Demonstrated expertise in designing and implementing Veeva Vault CRM solutions.
• Proven track record creating scalable implementation methodologies, best practices, and technical tools.
• Experience managing offshore software development teams.
• Strong familiarity with Salesforce platform and its integration ecosystem.

Responsibilities

• Design, pilot, and scale AI-driven implementation playbooks and automation tools for data/process transformations.
• Establish standardized methodologies using generative AI for complex system integrations.
• Evaluate and refine implementation tools based on field feedback.
• Scale Product and Industry Expertise across internal teams and SI Partners.
• Create reusable assets, reference architectures, and training modules.
• Serve as subject matter expert, fostering collaboration between product engineering, field, and customers.
• Deliver targeted technical enablement workshops and field guides.
• Lead technical discovery sessions to identify common requirements and integration needs.
• Partner with Product Management to prioritize feature enhancements.
• Publish solution blueprints and best practices for recurring workflows.

Skills

Life sciences implementation

Veeva Vault CRM

Salesforce integration

AI platforms (Claude, ChatGPT, Cursor)

Offshore team leadership

Education

Bachelor's degree in CS/Engineering/IT or equivalent

Job description

Salesforce, Inc. is seeking a Product Liaison Director for Agentforce Life Sciences to bridge product engineering with field execution. You will drive AI-driven implementation playbooks, accelerate deployments, and ensure high-quality integrations across Life Sciences use cases.

Leverage a decade of Life Sciences implementation experience and Veeva Vault CRM know-how to lead cross-functional teams, partner with Professional Services and SI Partners, and scale capabilities globally.