Senior Life Sciences AI Product Liaison Director

Salesforce, Inc.; New York (NY); On-site; USD 229,000 - 349,000; Full time

Job summary

Salesforce, Inc. seeks a Product Liaison Director for Agentforce Life Sciences to bridge product engineering and field execution, accelerating deployments with AI-driven playbooks and standardized methodologies.

You will collaborate with Salesforce Professional Services, SI Partners, and customers, delivering scalable solutions, reference architectures, and training modules while advancing global implementation initiatives.

Qualifications

• Bachelor's degree or equivalent practical experience in a technical field.
• 10+ years of software implementation and integration in Life Sciences.
• Expertise designing and implementing Veeva Vault CRM solutions.
• Proven track record of scalable implementation methodologies, best practices, and tools.

Responsibilities

• Design, pilot, and scale AI-driven implementation playbooks and automation to streamline data and process transformations.
• Establish standardized methodologies using generative AI platforms for complex system integrations.
• Evaluate and refine implementation tools based on field feedback.
• Scale Product and Industry Expertise and build capability across internal teams and SI Partners.
• Create reusable implementation assets, reference architectures, and training modules.
• Serve as the primary subject matter expert bridging product engineering, field consultants, and customer teams.
• Deliver targeted technical enablement workshops and field guides to upskill global teams.
• Lead technical discovery sessions to identify common requirements for Life Sciences use cases.
• Partner with Product Management to prioritize feature enhancements based on trends and customer needs.
• Publish solution blueprints and best practices for recurring workflows to minimize custom development.
• Develop accelerators and processes that reduce time-to-value for customers.

Skills

Veeva Vault

AI platforms

Salesforce

Offshore teams

Life Sciences

Education

Bachelor's degree in CS/Eng/IT or related field

Job description

Salesforce, Inc. seeks a Product Liaison Director for Agentforce Life Sciences to bridge product engineering and field execution, accelerating deployments with AI-driven playbooks and standardized methodologies.

You will collaborate with Salesforce Professional Services, SI Partners, and customers, delivering scalable solutions, reference architectures, and training modules while advancing global implementation initiatives.