Senior Life Sciences Product Liaison: AI-Driven

Salesforce, Inc.; California; Hybrid; USD 229,000 - 349,000; Full time

Benefits offered by this job

time off programs

medical

dental

vision

mental health support

paid parental leave

life and disability insurance

401(k)

employee stock purchasing program

Job summary

Salesforce, Inc. is seeking a Product Liaison Director for Agentforce Life Sciences to bridge product engineering and field execution, implementing best practices and accelerators to speed deployments while ensuring top-tier quality.

You will partner with Salesforce Professional Services, SI Partners, and customers, leading technical discovery, creating reusable assets, and driving measurable time-to-value across global deployments.

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or related technical field, or equivalent practical experience.
• 10+ years of software implementation and integration experience within the Life Sciences industry.
• Demonstrated, focused expertise in designing and implementing Veeva Vault CRM solutions.
• Proven track record of developing scalable implementation methodologies, best practices, and technical tools that improve project outcomes.
• Applied experience using leading AI platforms (e.g., Claude, ChatGPT) to develop software implementation tools, scripts, or operational accelerators.

Responsibilities

• Design, pilot, and scale AI-driven implementation playbooks and automation tools to streamline data and process transformations (e.g., from Veeva Vault to Agentforce Life Sciences).
• Establish standardized methodologies using generative AI platforms to reduce manual effort during complex system integrations.
• Evaluate and continuously refine implementation tools based on direct feedback from field deployments.
• Create reusable implementation assets, reference architectures, and training modules to build capability across our internal teams and SI Partner ecosystem.
• Lead technical discovery sessions to identify common requirements and integration needs across core commercial Life Sciences use cases.
• Publish solution blueprints and configuration best practices for recurring workflows to minimize the need for custom development.
• Deliver Measurable Impact: develop accelerators and process improvements that reduce time-to-value for customers.

Skills

Software implementation

Life Sciences domain

Veeva Vault CRM

AI platform familiarity

Offshore teams management

Salesforce integration

Education

Bachelor's degree in CS/Engineering/IT

Tools

Salesforce

Veeva Vault CRM

AI platforms (Claude, ChatGPT)

Job description

Salesforce, Inc. is seeking a Product Liaison Director for Agentforce Life Sciences to bridge product engineering and field execution, implementing best practices and accelerators to speed deployments while ensuring top-tier quality.

You will partner with Salesforce Professional Services, SI Partners, and customers, leading technical discovery, creating reusable assets, and driving measurable time-to-value across global deployments.