Life Sciences AI Implementation Director

100 Salesforce, Inc.; City of Elmira (NY); Hybrid; USD 171,000 - 273,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Mental health support

Parental leave

401(k) & stock program

Job summary

Salesforce, Inc. is seeking a Product Liaison Director for Agentforce Life Sciences to bridge product engineering and field execution. You will shape AI-driven implementation playbooks, standardize methodologies, and drive scalable assets for global teams.

This role blends deep Life Sciences know-how with hands-on technical leadership. You will lead collaboration between Product, Professional Services, SI Partners, and customers to accelerate deployments while upholding Salesforce’s core values.

Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or related technical field, or equivalent practical experience.
• 10+ years of software implementation and integration experience within the Life Sciences industry.
• Demonstrated, focused expertise in designing and implementing Veeva Vault CRM solutions.
• Proven track record of developing scalable implementation methodologies, best practices, and technical tools that improve project outcomes.

Responsibilities

• Design, pilot, and scale AI-driven implementation playbooks and automation tools to streamline data and process transformations (e.g., from Veeva Vault to Agentforce Life Sciences).
• Establish standardized methodologies using generative AI platforms to reduce manual effort during complex system integrations.
• Create reusable implementation assets, reference architectures, and training modules to build capability across our internal teams and SI Partner ecosystem.
• Lead technical discovery sessions to identify common requirements and integration needs across core commercial Life Sciences use cases.
• Publish solution blueprints and configuration best practices for recurring workflows to minimize the need for custom development.
• Develop and deliver targeted technical enablement workshops and field guides to continuously upskill global teams.

Skills

Software implementation

Life Sciences

Veeva Vault CRM

Implementation methodologies

Education

Bachelor’s degree in Computer Science / IT

Tools

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ChatGPT

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Job description

Salesforce, Inc. is seeking a Product Liaison Director for Agentforce Life Sciences to bridge product engineering and field execution. You will shape AI-driven implementation playbooks, standardize methodologies, and drive scalable assets for global teams.

This role blends deep Life Sciences know-how with hands-on technical leadership. You will lead collaboration between Product, Professional Services, SI Partners, and customers to accelerate deployments while upholding Salesforce’s core values.