Life Sciences AI-Driven Product Liaison Director (Veeva)

Salesforce, Inc.

Atlanta (GA)

On-site

USD 171,000 - 273,000

Full time

14 days+

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Job summary

Salesforce is seeking a Product Liaison Director for Agentforce Life Sciences to bridge product engineering and field execution, implementing best practices and tooling that accelerate deployments while ensuring top-tier quality.

You will collaborate with Salesforce Professional Services, SI Partners, customers, and internal Product teams to drive innovation and standardized, scalable Life Sciences implementations across global teams.

Qualifications

Bachelor’s degree or equivalent practical experience.
10+ years of software implementation and integration experience within the Life Sciences industry.
Proven expertise in designing and implementing Veeva Vault CRM solutions.

Responsibilities

Design, pilot, and scale AI-driven implementation playbooks and automation tools to streamline data and process transformations.
Establish standardized methodologies using generative AI platforms to reduce manual effort during complex system integrations.
Evaluate and refine implementation tools based on direct feedback from field deployments.
Create reusable implementation assets, reference architectures, and training modules to build capability across internal teams and SI Partners.
Lead technical discovery sessions to identify common requirements and integration needs across Life Sciences use cases.
Partner closely with Product Management to prioritize feature enhancements based on implementation trends and high-impact customer needs.
Publish solution blueprints and configuration best practices for recurring workflows to minimize custom development.
Deliver accelerators and measurable improvements that reduce time-to-value for customers.
Lead internal and external enablement sessions to drive adoption of best practices.