Senior Director, IT

Ladders; Menlo Park (CA); On-site; USD 276,000 - 345,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan with company match

Flexible Time Off and holidays

Thrive Days

Job summary

Ladders is seeking a Senior Director, IT to shape the enterprise IT vision and execution for a global organization. The role focuses on end-user computing, collaboration platforms, office IT, and secure, scalable operations.

Based in Menlo Park, CA, you will partner with executive stakeholders to advance modernization, compliance, and AI adoption across regions while leading a high-performing global IT team to ensure high service quality.

Qualifications

• 12+ years of IT experience, including leadership in global settings.
• Experience with enterprise SaaS, identity, access and device management.
• Familiarity with security frameworks such as SOC 2, ISO 27001, and GDPR.

Responsibilities

• Lead and define the company's multi-year IT strategy and roadmap.
• Collaborate with cross-functional leaders to align IT capabilities with business goals.
• Advocate for and implement an IT-led AI adoption roadmap with measurable success.
• Manage global IT operations and ensure high service quality across regions.
• Oversee IT infrastructure and automate service delivery.
• Drive IT security compliance and coordinate with the CISO on incident responses.
• Cultivate and lead a high-performing global IT organization.

Skills

Executive leadership

Global IT leadership

AI governance

Security governance

Cross-functional collaboration

Education

Bachelor's degree in Computer Science

Job description

For our client, we are seeking a Senior Director, IT to join the team of a leader in the Business Services space. This leader will shape the enterprise IT vision and execution for a global organization operating across multiple regions. The role will focus on strengthening end-user computing, collaboration platforms, office IT, and service delivery while enabling secure, scalable operations. You will partner closely with executive stakeholders, including security leadership, to advance modernization, compliance, and AI adoption across the business.

Location: Menlo Park, CA - US based candidates only, no visa sponsorship available

Compensation: $276,000 – $345,000 annually

Responsibilities

• Lead and define the company's multi-year IT strategy and roadmap.
• Collaborate with cross-functional leaders to align IT capabilities with business goals.
• Advocate for and implement an IT-led AI adoption roadmap with measurable success.
• Manage global IT operations and ensure high service quality across regions.
• Oversee IT infrastructure and facilitate automation in service delivery.
• Drive IT security compliance and manage incident responses in partnership with the CISO.
• Cultivate and lead a high-performing global IT organization, fostering a culture of improvement.

Qualifications

• 12+ years of IT experience, including 5+ years in leadership roles in global settings.
• Expertise in end-user computing, collaboration platforms, and office IT across multiple regions.
• Strong understanding of enterprise SaaS, identity, access, and device management.
• Experienced in security frameworks like SOC 2, ISO 27001, and GDPR.
• Proven track record in team leadership and stakeholder communication at executive levels.
• Hands-on experience with AI/ML tools and governance strategies for emerging technologies.
• Bachelor's degree in Computer Science or related field; advanced degree or relevant certifications preferred.

Benefits

• Medical, dental, and vision insurance for U.S.-based employees.
• 401(k) plan with company match and various disability coverages.
• Flexible Time Off (FTO) along with 12 scheduled paid holidays and quarterly Thrive Days.
• Well-being benefits and perks available to all employees.

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.