Senior Director, Implementation & Delivery

Allied Universal; Nashville (TN); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D

Disability insurance

401(k) plan

Paid holidays

Job summary

Allied Universal is hiring a Senior Director, Implementation for Deposita to own financial performance of the implementation portfolio, plan timelines, budgets, and successful delivery of cash recycler projects. You will lead a team of Project Managers, develop their skills, and ensure on-time, on-budget outcomes in a fast-paced environment.

The role requires deep financial acumen, strong leadership, and advanced Smartsheet expertise to drive scalable processes and deliverables for multiple

Qualifications

• Bachelor's degree in business administration, finance, marketing, or a computer technology related field.
• Associate's degree with at least nine years of experience in business operations, program/project delivery, or implementation leadership, and four years of related financial and/or process leadership experience
• High School Diploma or equivalent with at least twelve years of experience in business operations, program/project delivery, or implementation leadership, and five years of related financial and/or process leadership experience
• Minimum of seven (7) years of experience in business operations, program/project delivery, or implementation leadership within a fast-paced service, technology, or field-installation environment
• Minimum of three (3) years of direct financial or P&L responsibility, including budgeting, forecasting, and cost/margin management
• Minimum of three (3) years of direct people leadership, including hiring, developing, and managing project management or delivery professionals
• Demonstrated ability to prioritize and execute tasks under high pressure, adapt to shifting priorities, and learn new technologies
• Strong oral, written, and analytical skills
• Advanced reconciliation skills and understanding of deposit and change order discrepancies
• Advanced, hands-on proficiency in Smartsheet (designing and administering sheets, dashboards, reports, and automations)
• Ability to read and interpret P&L statements and project budgets and use financial data for decisions
• Ability to analyze data, identify trends, and develop solutions to process gaps
• Ability to train and mentor newer project managers and retail leaders

Responsibilities

• Own the financial performance of the implementation portfolio: budgets, cost control, margins, on-budget delivery
• Read and act on P&L statements; present results and forecasts to leaders
• Maintain financial oversight of inventory and services aligned with client goals
• Directly supervise multiple Project Managers; tailor coaching and oversight
• Develop onboarding and growth plans for PMs; set stretch objectives
• Communicate expectations clearly; ensure accountability for tasks
• Plan and schedule cash recycler installations; define scope and milestones
• Identify dependencies; manage scope changes and contingencies
• Coordinate partners and teams to meet customer requirements and SLAs
• Lead Smartsheet design and dashboards as the single source of truth
• Document repeatable processes and drive adoption across the team
• Conduct postmortems and translate findings into process improvements

Skills

Leadership

Financial acumen

Analytical thinking

Communication

Problem solving

Prioritization under pressure

Education

Bachelor's degree in business/finance/marketing or computer tech

Associate's degree + 9 years ops/leadership + 4 years financial leadership

High School Diploma + 12 years ops + 5 years financial leadership

Tools

Smartsheet

Job description

Allied Universal is hiring a Senior Director, Implementation for Deposita to own financial performance of the implementation portfolio, plan timelines, budgets, and successful delivery of cash recycler projects. You will lead a team of Project Managers, develop their skills, and ensure on-time, on-budget outcomes in a fast-paced environment.

The role requires deep financial acumen, strong leadership, and advanced Smartsheet expertise to drive scalable processes and deliverables for multiple