Senior Director: Fulfillment Tech & Operations

Four Hands; Austin (TX); On-site; USD 190,000 - 270,000; Full time

Job summary

Four Hands is seeking a Senior Director of Fulfillment & Operations Technology to lead architecture for our physical operations. You will shape the technology roadmap, collaborate with operations, logistics, quality, and art studio leaders, and ensure reliable day-to-day operation of WMS, TMS, and data integrations.

You will champion modern engineering practices, AI-assisted tooling, and high delivery standards while translating complex problems into practical solutions and driving continuous

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, Supply Chain, or related field.

Responsibilities

• Lead solution architecture across fulfillment and operations technology.
• Establish architectural standards across custom development, integrations, and SaaS platforms.
• Evaluate technology solutions and make build-vs-buy decisions based on business needs, scalability, and cost.
• Oversee technical design from requirements through implementation, including integrations, data models, and APIs.
• Define and implement reliability, security, monitoring, and recovery in solution design.

Skills

Software engineering

Solution architecture

Leadership

Cross-functional collaboration

Communication

Education

Bachelor's degree

Tools

APIs

EDI

Middleware

iPaaS

SaaS

Job description

Four Hands is seeking a Senior Director of Fulfillment & Operations Technology to lead architecture for our physical operations. You will shape the technology roadmap, collaborate with operations, logistics, quality, and art studio leaders, and ensure reliable day-to-day operation of WMS, TMS, and data integrations.

You will champion modern engineering practices, AI-assisted tooling, and high delivery standards while translating complex problems into practical solutions and driving continuous