AI‑Driven Fulfillment & Ops Technology Leader

Four-Hands; Austin (TX); On-site; USD 180,000 - 240,000; Full time

Job summary

Four Hands, headquartered in Austin, TX, seeks a Senior Director of Fulfillment & Operations Technology to drive architecture and delivery across warehouse, logistics, and production systems. You will lead platform strategy, ensure system reliability, and partner with operations leaders to align technology with business goals.

The role emphasizes hands-on architectural direction, stakeholder communication, and ongoing optimization of tech solutions supporting inbound/outbound logistics, quality

Qualifications

• Bachelor's degree in Computer Science or related field; equivalent combination accepted.
• 15+ years in software engineering or OT with leadership experience.
• Proven ability to lead technology strategy, roadmaps, and cross-functional delivery.

Responsibilities

• Lead solution architecture across fulfillment and operations technology.
• Define engineering standards and govern custom development, integrations, and SaaS.
• Oversee data models, APIs, and EDI integrations for reliable operations.

Skills

Solution architecture

Leadership

WMS (Warehouse Management Systems)

API integrations

SaaS platforms

Data modeling

Operations technology

Incident management

Cross-functional collaboration

Education

Bachelor's degree in Computer Science / IT / Software Engineering

Tools

ERP / WMS tools

API management platforms

Job description

Four Hands, headquartered in Austin, TX, seeks a Senior Director of Fulfillment & Operations Technology to drive architecture and delivery across warehouse, logistics, and production systems. You will lead platform strategy, ensure system reliability, and partner with operations leaders to align technology with business goals.

The role emphasizes hands-on architectural direction, stakeholder communication, and ongoing optimization of tech solutions supporting inbound/outbound logistics, quality