About the Role
The Director, Experiential Operations & Production is a senior production leader on THE·TEAM's Experiential team, responsible for delivering exceptional live experiences from brief through execution. A key focus is high-volume, quick-turn activations supporting media, influencer, creator and social-first campaigns, where compressed timelines, cultural relevance and social-first impact are central to success. The role helps ensure the right people, partners, processes and controls are in place to deliver safely, on time, on budget and to THE·TEAM's quality standards, while strengthening production capabilities and supporting profitable growth.
Key Responsibilities
- Lead end-to-end production and operations for experiential programmes and live events, with a strong focus on high-volume, fast-turn activations supporting media, influencer, creator and social-first campaigns.
- Translate creative and campaign objectives into nimble, scalable production plans that can move quickly against compressed timelines while protecting quality, safety and budget discipline.
- Shape physical experiences to generate conversation, content, earned attention and measurable social-first impact, accounting for guest, talent and creator logistics, content capture, confidentiality and rapid approvals.
- Build repeatable production models for smaller-footprint, higher-frequency activations, including launches, pop-ups, press and influencer events, creator experiences, stunts and culturally responsive moments, while managing multiple concurrent programmes.
- Own project financial management, including estimates, forecasting, change control, vendor commitments, reconciliation and margin performance, making smart trade-offs when speed, scope and budget are under pressure.
- Build, negotiate with and manage a high-performing network of production partners across fabrication, scenic, AV, lighting, staging, graphics, technology, venues, labour and staffing, with the ability to mobilise quickly across markets.
- Uphold standards for production risk, safety, compliance and quality control; mentor production team members; improve ways of working; and bring production expertise to pitches, RFPs and growth opportunities.
Required Experience & Qualifications
- 8+ years of progressively responsible experience in experiential, live event or integrated production, with significant agency experience leading both complex programmes and high-volume, quick-turn activations.
- Deep production fluency across technical, scenic, fabrication, venue, labour, logistics and onsite operations, with strong judgment around feasibility, risk and problem-solving.
- Strong financial and commercial acumen, including managing significant budgets, negotiating vendor costs, controlling scope and delivering against profitability targets.
- Proven team leadership, with the ability to lead multidisciplinary teams, delegate effectively, give clear feedback and mentor developing talent.
- Strong senior client presence and communication skills, with the ability to navigate difficult conversations and influence decisions in fast-moving environments.
- Highly organised, calm under pressure and solutions-oriented, with the ability to anticipate risk, manage competing priorities and make sound decisions quickly.
- Willingness to travel and work flexible hours when live production requires it.
Preferred Skills
- Bachelor's degree or equivalent professional experience.
Workplace
- Hybrid or Remote
- Open to Remote
Salary
- Base salary range: $130K - $150K
- Bonus potential if applicable for role
- Actual base salary is dependent on several factors including but not limited to market dynamics, location and region, experience, specialised skills/training (education), level of responsibility, budgetary considerations and tenure at the company (for current employees).
- The salary range listed is just one component of the total compensation package for employees; compensation decisions are dependent on circumstances of each role.
Benefits & Perks
- Professional development: learning and development programmes, mentorship opportunities and career advancement support.
- Generous paid time off and holiday allowances.
- Paid parental leave.
- 401k plan including contribution matching.
- Medical, dental, vision, FSA/HSA, life and disability coverage options.
- Critical illness, identity protection, pet insurance, 529 plans and more.
- Commuter benefits: support for travel and commuting needs, where available.
About the Company
THE·TEAM provides representation and marketing services to talent, brands and properties across 28 countries and more than 70 cities worldwide. THE·TEAM helps clients understand, connect to and inspire global audiences by bringing together brands, properties and talent/creators to build meaningful relationships that drive measurable business outcomes. Shaped by a belief in the unifying power of sports, music and entertainment, THE·TEAM leads with intelligence, ideas and influence.