Strategic Healthcare Account Lead

Medica; Hopkins (MN); On-site; USD 65,000 - 112,000; Full time

Benefits offered by this job

Medical Insurance

PTO & Holidays

401K contributions

Volunteer time off

Job summary

Medica, a nonprofit health plan delivering care across multiple states, is seeking an Account Executive to own a defined book of Commercial accounts. You will manage escalated service issues, coordinate renewals with SRMs and AEs, and educate clients on programs and processes.

Strong relationships with brokers and internal teams are essential for success. The ideal candidate has 5+ years in a senior consultative role, healthcare knowledge, and the ability to lead cross-functional teams while

Qualifications

• Bachelor's degree or equivalent experience.
• 5+ years in a senior-level consultative or relationship management role.

Responsibilities

• Serve as the primary point of contact for a defined book of business, managing escalated service issues and ensuring client satisfaction.
• Partner with SRMs and AEs to support renewals and new business processes, including financial analysis and reporting.
• Educate and consult clients on Medica's programs, products, and administrative processes.
• Build and maintain strong relationships with brokers, clients, and internal teams.
• Lead and prioritize the work of internal teams to ensure timely and effective service delivery.
• Ensure compliance with contracts and regulatory requirements while aligning solutions with client needs.

Skills

Relationship management

Interpersonal skills

Communication

Team leadership

Financial acumen

Education

Bachelor's degree or equivalent experience

Job description

Medica, a nonprofit health plan delivering care across multiple states, is seeking an Account Executive to own a defined book of Commercial accounts. You will manage escalated service issues, coordinate renewals with SRMs and AEs, and educate clients on programs and processes.

Strong relationships with brokers and internal teams are essential for success. The ideal candidate has 5+ years in a senior consultative role, healthcare knowledge, and the ability to lead cross-functional teams while