Senior Director, Enterprise Infrastructure & Operations

University of California; Los Angeles (CA); On-site; USD 250,000 - 450,000; Full time

Job summary

UCLA Health is seeking a visionary technology leader to guide enterprise infrastructure and operations, spanning cloud, on-prem, network, and data centers to support a secure, highly available 24/7 environment.

Reporting to the Chief Technology Officer, you will lead a broad organization of technology leaders and professionals delivering reliable tech that underpins patient care, education, research, and community engagement.

Qualifications

• Bachelor's degree or equivalent education and experience.
• 10+ years of enterprise infrastructure and operations leadership.
• Experience managing complex, mission-critical technology environments.
• Expertise across cloud, networking, data centers, enterprise architecture, and infrastructure platforms.
• Strong strategic, financial, operational, and people leadership skills.
• Healthcare or academic medical center experience preferred.
• Ability to communicate effectively, organize resources within teams and motivate others, including effective facilitation, consensus building, and multi-level communications on issues and incidents across stakeholder groups and support teams to ensure clarity, prioritization, and resolutions
• Ability to analyze complex end-user business needs and devise effective cost-efficient solutions
• Ability to skillfully react and adapt to a fluid and constantly changing and evolving work environment
• Demonstrated ability to accomplish and direct financial evaluations of new and existing projects, products, services, and operations maintenance, driving opportunities for scaling or reducing costs and investments, including through consolidation and rationalization
• Demonstrated ability to analyze information and situations to identify relevant issues, propose solutions, recognize alternatives, and to present this in a logical and objective manner
• Demonstrated ability to participate in the development, justification and management of a multi-million dollar operating and capital budget
• Demonstrated ability to work well both independently and in team-oriented environment
• Demonstrated ability to work well with external organizations and vendors in obtaining and coordinating services
• Demonstrated negotiating, communications, and diplomacy skills
• Interpersonal and leaderships skills to build relationships and work effectively with staff, faculty, administrators and external colleagues and partners

Responsibilities

• Set the strategic direction for enterprise infrastructure and operations.
• Lead and develop a large organization of technology leaders and professionals.
• Modernize cloud, on-premises, network, compute, storage, and monitoring capabilities.
• Build artificial intelligence-ready infrastructure and advance intelligent automation.
• Strengthen cybersecurity, resilience, disaster recovery, and business continuity.
• Oversee technology roadmaps, budgets, investments, and strategic vendors.
• Deliver reliable technology that supports patient care, education, research, and community engagement

Skills

Strategic leadership

Financial management

Operational leadership

People leadership

Vendor management

Effective communication

Multi-stakeholder coordination

Change management

Negotiation and diplomacy

Team motivation

Education

Bachelor's degree or equivalent education

10+ years enterprise infra & operations leadership

Tools

Cloud platforms

Networking hardware

Enterprise architecture frameworks

Job description

UCLA Health is seeking a visionary technology leader to guide enterprise infrastructure and operations, spanning cloud, on-prem, network, and data centers to support a secure, highly available 24/7 environment.

Reporting to the Chief Technology Officer, you will lead a broad organization of technology leaders and professionals delivering reliable tech that underpins patient care, education, research, and community engagement.