Senior Director, Enterprise Client Services

CloudKettle Inc.; Tampa (FL); Hybrid; USD 250,000 - 300,000; Full time

Benefits offered by this job

Three weeks vacation

Ten personal days

Medical benefits

Dental benefits

Remote-first

Job summary

CloudKettle Inc. seeks a Director of Client Services to lead enterprise client engagements across the Salesforce ecosystem from initial contact through long-term partnerships.

This remote role focuses on high-value advisory work, strategic guidance, and growing a retainer-based book of business with C-suite sponsorship. You will drive the commercial process, align with delivery teams, and leverage your network to deliver measurable client outcomes while maintaining a consultative,

Qualifications

• 7-10+ years in management consulting, technology consulting, professional services, or senior strategic advisory backgrounds.
• Proven commercial accountability: carried and exceeded a services-based revenue target in the $3M–$6M+ range.
• 5+ years of engaging directly with C-suite and board-level executives.
• Substantive vertical expertise with established decision-maker relationships.
• Analytical and structured-communication capability at the strategy-consulting standard.
• Working familiarity with enterprise technology platforms.
• Resides and is legally authorized to work in the United States.
• Salesforce certifications or comparable platform fluency preferred.
• Experience combining consulting rigor with commercial accountability.

Responsibilities

• Serve as primary advisor and executive sponsor for top-tier accounts, building C-suite relationships and growing a retainer-based book of business.
• Own the full commercial process, prospecting through close, renewal, and expansion with strategy consulting discipline.
• Run hypothesis-driven discovery, decline early capability demos for diagnostic depth, and prepare communications for executive committees and boards.
• Collaborate with delivery leads and technical architects so analytic work translates into delivery, coordinating joint pursuits with Salesforce teams.

Skills

C-suite engagement

Strategic advisory

Enterprise technology

Revenue management

Account leadership

Tools

Salesforce

Job description

CloudKettle Inc. seeks a Director of Client Services to lead enterprise client engagements across the Salesforce ecosystem from initial contact through long-term partnerships.

This remote role focuses on high-value advisory work, strategic guidance, and growing a retainer-based book of business with C-suite sponsorship. You will drive the commercial process, align with delivery teams, and leverage your network to deliver measurable client outcomes while maintaining a consultative,