Senior Director, Digital Identity & Platform

CVS Health

Maryland

Hybrid

USD 144,000 - 288,000

Full time

5 days ago

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Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Retirement savings options

Wellness programs

Equity program

Job summary

CVS Health Digital seeks a Lead Director - Digital Engineering to own identity platforms and services serving millions of customers across Health100, Caremark, Specialty, Retail, and Health Services. You will lead a multi-team organization, set a modernization agenda, and partner with Product, Security, and Architecture to deliver secure, scalable identity solutions.

Responsibilities include platform operations, API-first architecture, risk management, and cross-functional collaboration to drive

Qualifications

10+ years of professional experience in Software Engineering, Platform Engineering, Identity & Access Management, or related technology disciplines.
7+ years of people leadership experience, including leadership of engineering managers and senior managers.
5+ years of experience driving cloud-native transformation, API-first architectures, and platform engineering practices.
Strong understanding of CIAM, authentication, authorization, customer profile services, and identity security principles.
Proven experience managing budgets, vendor partnerships, workforce planning, and technology investment decisions.
Demonstrated success delivering critical technology platforms with accountability for availability, scalability, security, and operational excellence.
Experience leveraging AI and automation to improve engineering productivity, operational efficiency, and customer experience.

Responsibilities

Lead a multi-team engineering organization responsible for authentication services, profile management, identity integrations, and platform operations.
Drive the evolution of identity capabilities toward a scalable, cloud-native, API-first architecture while ensuring secure, seamless, and reliable customer experiences.
Drive AI enabled transformations and execution strategies.
Identify and manage risks, engage teams to drive towards resolution.
Identify and manage cross-workstream technical dependencies.
End-to-End Program Plan and timely tracking and reporting.
Manage program level status reporting and communication to stakeholders.
Define, measure and track metrics and KPIS to measure success and Business Outcomes for the FS merchandizing portfolio.
Build and cultivate strong relationships with Business, Product and Technology partners and vendors to support the delivery roadmap.