Senior Director, Customer Logistics & Growth

Ryder System, Inc.; Fort Worth (TX); On-site; USD 150,000 - 170,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Ryder System, Inc. is seeking a Senior Director of Customer Logistics to lead financial performance, profit and loss responsibility, and sales growth across assigned locations. The role requires building executive-level relationships, driving retention, and guiding strategic logistics initiatives.

The successful candidate will oversee multi-location operations, mentor leaders, and ensure safety and continuous improvement while achieving defined targets and contributing to the company’s growth.

Qualifications

• Bachelor's degree in business, logistics, supply chain or related field.
• Master's degree preferred.
• Ten (10) years or more logistics/supply chain experience in multiple locations.
• Five (5) years or more demonstrated experience developing and implementing complete logistics solutions and project management skills.
• Five (5) years or more P&L responsibility including forecasting and managing financial targets.

Responsibilities

• Build and maintain relationships with appropriate levels in the customer's organization, primarily with senior management.
• Represent Ryder in customer meetings and presentations to drive retention and growth.
• Support the sales process by participating in business development opportunities with new customers.
• Forecast, plan, manage and ensure locations meet defined financial targets.
• Develop and ensure mitigation plans are implemented as required.

Skills

Leadership capabilities

Excellent communication

Strategic thinking

Customer relationship management

Profit & loss management

Education

Bachelor's degree in business, logistics, supply chain or related field

Master's degree preferred

10+ years logistics/supply chain experience

6+ years managing large teams

5+ years P&L responsibility

Job description

Ryder System, Inc. is seeking a Senior Director of Customer Logistics to lead financial performance, profit and loss responsibility, and sales growth across assigned locations. The role requires building executive-level relationships, driving retention, and guiding strategic logistics initiatives.

The successful candidate will oversee multi-location operations, mentor leaders, and ensure safety and continuous improvement while achieving defined targets and contributing to the company’s growth.