Senior Director, CRM Digital Change & Data Strategy

Johnson & Johnson Co.; New Brunswick (NJ); On-site; USD 122,000 - 213,000; Full time

Benefits offered by this job

Vacation 120h per year

Sick time 40h per year

Holiday pay 13 days per year

Parental Leave 480h per year

Bereavement Leave 240h per year

Caregiver Leave 80h per year

Volunteer Leave 32h per year

Military Spouse Time-Off 80h per year

Job summary

Johnson & Johnson is seeking an Associate Director, Digital Change Lead to drive modernization of the CRM digital and data landscape across global sites. This role partners with senior leaders to define strategy, governance, and investment priorities for digital capabilities and cross-functional initiatives targeting quality, compliance, and business value.

The ideal candidate has extensive experience in healthcare/digital programs, executive communication, and vendor leadership, with a proven

Qualifications

• Significant experience in healthcare, pharma, medical devices, or regulated life sciences with leadership of digital or data portfolios.
• Experience defining strategy, roadmaps, budgets, governance, requirements, operating models, and value measures for digital modernization.
• Experience leading digital lifecycle management, data governance, analytics, and process modernization.

Responsibilities

• Define and maintain CRM digital and data strategy, roadmap, priorities, and value measures.
• Lead CRM digital solution lifecycles and modernization initiatives from needs through adoption.
• Design governance for demand, change, data, and investment priorities; resolve cross-functional issues.
• Direct data strategy, taxonomy, metadata, and quality initiatives; sponsor implementations.
• Represent CRM-OpEx in enterprise forums; align cross-functional digital initiatives beyond CRM.
• Set strategic supplier direction and vendor performance oversight for external providers.
• Provide senior leadership on quality, compliance, and remediation in the digital portfolio.

Skills

Digital strategy

Executive influence

Program management

Vendor leadership

Data governance

Healthcare industry

Education

Bachelor's degree or equivalent

Job description

Johnson & Johnson is seeking an Associate Director, Digital Change Lead to drive modernization of the CRM digital and data landscape across global sites. This role partners with senior leaders to define strategy, governance, and investment priorities for digital capabilities and cross-functional initiatives targeting quality, compliance, and business value.

The ideal candidate has extensive experience in healthcare/digital programs, executive communication, and vendor leadership, with a proven