Senior Director, Consumer Lending & Growth

massbaycu; Boston (MA); On-site; USD 120,000 - 180,000; Full time

Job summary

Mass Bay Credit Union is seeking an Assistant Vice President of Lending to lead the Consumer Loan/Home Equity department and oversee underwriting, policies, and regulatory compliance. The role reports to the Chief Lending Officer and requires strategic oversight of lending operations.

The AVP will monitor economic conditions, develop strategies for sustainable loan growth, and mentor underwriters and processors while ensuring AML/BSA compliance and timely audits. Strong leadership is essential.

Qualifications

• A minimum of 10 years combined managerial and home equity/consumer lending experience.
• Strong experience in loan operations, lending laws, and loan underwriting.
• Through knowledge of lending compliance.
• Strong communication, both oral and written.
• Ability to become a Mortgage Loan Originator with the Nationwide Mortgage Licensing System & Registry (NMLS).
• Strong management skills to mentor staff and interact with employees at all levels.
• Computer skills mandatory.

Responsibilities

• Ensure loan policies, procedures, services, and products meet regulations and investor requirements.
• Develop, implement, and maintain consumer lending/Home Equity policies and procedures.
• Underwrite Consumer loans as well as Home Equity Loans and HELOCs.
• Review monthly loan reports and approvals for soundness of decisions.
• Monitor and update internal users and roles; generate weekly and monthly reports.
• Maintain knowledge of competitor rates and trends; advise on lending rates.
• Evaluate processes to identify efficiencies and improve member experience.
• Ensure staff adherence to loan procedures and policies; define authority limits.
• Leadership of the department including hiring, mentoring, performance reviews, and scheduling.
• Lead with integrity and uphold the credit union's values.

Skills

Managerial leadership

Lending expertise

Communication skills

Education

Bachelor's degree in business/finance or related field

Job description

Mass Bay Credit Union is seeking an Assistant Vice President of Lending to lead the Consumer Loan/Home Equity department and oversee underwriting, policies, and regulatory compliance. The role reports to the Chief Lending Officer and requires strategic oversight of lending operations.

The AVP will monitor economic conditions, develop strategies for sustainable loan growth, and mentor underwriters and processors while ensuring AML/BSA compliance and timely audits. Strong leadership is essential.