Senior Director, Clinical Operations & Remote Care

Medsien, Inc.; Northern (KY); Hybrid; USD 180,000 - 280,000; Full time

Benefits offered by this job

Stock options

Remote work

Generous vacation and PTO policies

Training & mentorship

Job summary

Medsien, Inc. is seeking a Head of Clinical Operations to lead and scale our growing clinical operations. The role demands senior leadership experience across large healthcare operations with a proven track record in building scalable processes and high-performing teams.

You will own key metrics, drive quality and productivity, and partner closely with Product to operationalize new programs. This is a fully remote US-based opportunity with stock options and a strong compensation package.

Qualifications

• 10+ years of healthcare operations, clinical operations, or care delivery experience.
• Senior leadership experience managing managers and large healthcare operations teams.
• Demonstrated experience building and scaling healthcare operations, teams, and processes.
• Strong track record in operational performance, including productivity, quality, staffing, capacity, and performance management.
• Experience developing strong managers and building accountable, high-performing teams.
• Strong analytical, strategic, and executive communication skills.
• Ability to operate at both the executive/strategic level and remain close to day-to-day operations.
• Residence in the US.

Responsibilities

• Lead and scale Medsien's Clinical Operations organization and Care Partner operations.
• Manage and develop Operations Managers while establishing strong accountability and consistent performance across teams.
• Build scalable operating processes, staffing models, workflows, and management systems.
• Own key operational metrics across quality, productivity, capacity, staffing, and performance.
• Strengthen clinical quality and operational consistency as the organization grows.
• Partner with Product and other teams to improve workflows, introduce automation, and operationalize new programs.
• Build the leadership structure and operational foundation needed to support Medsien's continued growth.

Skills

Healthcare operations

Leadership

Process improvement

Data-driven decisions

Strategic planning

Job description

Medsien, Inc. is seeking a Head of Clinical Operations to lead and scale our growing clinical operations. The role demands senior leadership experience across large healthcare operations with a proven track record in building scalable processes and high-performing teams.

You will own key metrics, drive quality and productivity, and partner closely with Product to operationalize new programs. This is a fully remote US-based opportunity with stock options and a strong compensation package.