Senior Director, Card Platform Design & Data

Capital One; McLean (VA); On-site; USD 270,000 - 308,000; Full time

Job summary

Capital One is seeking a Product Design Senior Director to lead the Card Platforms and Data team. The role focuses on elevating design practice, collaborating with product and tech leadership, and delivering high-impact, data-driven design solutions across card platforms.

The ideal candidate will manage a diverse design organization, influence executive stakeholders, and advocate for human-centered, business-focused design that drives customer value and business outcomes.

Qualifications

• Minimum 10 years in product design or managing product design teams.
• Minimum 3 years of people management experience.

Responsibilities

• Lead a cross-disciplinary team of design leaders and designers.
• Collaborate with research, Product, and Tech leadership to identify high-leverage opportunities.
• Oversee design projects that set the bar for experience excellence and business outcomes.
• Partner with senior leaders across offers, decisioning, authorizations, and customer management to streamline associate journeys.

Skills

Product design leadership

Interaction design

Visual design

Service design

User research

Communication with executives

Cross-functional collaboration

Job description

Capital One is seeking a Product Design Senior Director to lead the Card Platforms and Data team. The role focuses on elevating design practice, collaborating with product and tech leadership, and delivering high-impact, data-driven design solutions across card platforms.

The ideal candidate will manage a diverse design organization, influence executive stakeholders, and advocate for human-centered, business-focused design that drives customer value and business outcomes.