Senior Director, Area Operations — Growth Leader

Wendy'; Denver (CO); Hybrid; USD 189,000 - 340,000; Full time

Benefits offered by this job

Parental leave

EAP sessions

401k match

Job summary

Wendy's in the United States is seeking a Senior Director of Area Operations to lead a large portion of the company’s restaurant portfolio and advance brand initiatives focused on sales, customer satisfaction, and growth.

You will manage a team of 4–6 Directors of Area Operations, work closely with finance, HR, and development to achieve profitability, staffing goals, and strong brand reputation across Wendy's restaurants.

Qualifications

• Minimum 7 years experience with increasing responsibility in operations management, including significant experience in P&L management of multi-unit operators.
• Ability to lead, influence and develop organizational capability across a broad group of stakeholders.
• Strong communication skills with the ability to engage and motivate people.
• Strategic thinking with the ability to lead growth and change initiatives.
• Superior operating skills with financial and marketing acumen.

Responsibilities

• Leads and Develops a team of 4-6 Directors of Area Operations driving their capabilities and leadership behaviors to improve overall performance; develop a robust talent pipeline and ensure annual operating plans can be executed to achieve or exceed expectations.
• Maximizes Company Restaurant profit objectives and provides leadership and direction to subordinates for achievement of their assigned territory profit objectives; working closely with finance partners.
• Maximizes Company sales objectives versus budget and prior year and provides leadership and direction to subordinates for achievement of their assigned sales objectives; works closely with cross functional teams to create, design and implement programs that drive consistent customer count and sales increases across the Company portfolio.
• Manages the effective development and utilization of the Company's human resources; ensures the team achieves staffing and turnover goals. Supports Diversity & inclusion ...
• Delivers on a Guest Centric model of restaurant operations by ensuring all Model of Excellence metrics are met or exceeded at all Company locations.
• Participates in the Company's restaurant planning process, including the development and implementation of the Company's business plans and budgets to ensure Wendy's growth and development.

Skills

Operations management

P&L management

Leadership

Communication

Strategic thinking

Change management

Financial acumen

Team development

Ownership

Education

Bachelor's degree; MBA or Masters

Job description

Wendy's in the United States is seeking a Senior Director of Area Operations to lead a large portion of the company’s restaurant portfolio and advance brand initiatives focused on sales, customer satisfaction, and growth.

You will manage a team of 4–6 Directors of Area Operations, work closely with finance, HR, and development to achieve profitability, staffing goals, and strong brand reputation across Wendy's restaurants.