Senior Director, AI Strategy & Transformation

UnitedHealth Group; Eden Prairie (MN); Hybride; USD 159 000 - 273 000; Plein temps

Avantages offerts par ce poste

Comprehensive benefits

Incentive programs

Equity stock plan

401k contribution

Résumé du poste

UnitedHealth Group is seeking a Senior Director of AI Strategy, Experience & Reimagination to shape enterprise AI direction and execution across clinical operations, workforce, and technology. You will connect strategy with governance, and lead cross-functional teams to scale AI initiatives safely and valuefully.

You will partner with UX, product, and operations to redefine clinician and employee experiences, drive adoption, and deliver measurable outcomes in cost, quality, speed, and patient

Qualifications

• Bachelor's degree in business, healthcare administration, technology, engineering, computer science, or related field; equivalent experience considered
• 10+ years of progressive leadership experience in AI strategy, digital transformation, operating model design, healthcare operations, experience reimagination, or organizational transformation
• 6+ years of proven experience leading large-scale enterprise transformation programs from strategy through adoption and value realization
• Experience designing governance, prioritization, accountability, and delivery mechanisms for complex cross-functional initiatives
• Experience leading multidisciplinary teams and influencing senior executives across business, clinical, workforce, product, technology, and operations functions
• Demonstrated success improving clinician, employee, customer, member, patient, or end-user experience through workflow, process, product, service, or operating model redesign

Responsabilités

• Define and evolve the enterprise AI strategy for Home & Community Care Delivery, aligned to clinical, operational, technology, workforce, and experience priorities
• Translate business and clinical problems into focused AI opportunities, operating model changes, and measurable value cases
• Craft the strategic narrative required to secure executive alignment, funding, prioritization, and sustained adoption
• Serve as a senior advisor to executives on AI strategy, AI-enabled operating model evolution, and enterprise transformation choices
• Reimagine clinician experience by understanding pain points, redesigning workflows, and activating clinicians into AI-supported ways of working
• Modernize employee experience, adoption, learning, readiness, and behavior change for AI-enabled operating models
• Partner with UX, product, clinical, operational, and technology teams to ensure AI improves the end-to-end experience, not only the technical process
• Ensure patients, members, and caregivers experience AI as simplicity, clarity, access, and better care delivery
• Design the future-state operating model, including structures, roles, rhythms, decision pathways, and accountability mechanisms needed to scale AI across clinicians, workforce teams, business partners, and technology organizations
• Lead governance frameworks, prioritization processes, and executive forums that improve clarity, speed, quality, and risk management
• Integrate clinical, operational, UX, product, data, engineering, quality, and delivery teams into a unified reimagination engine for AI-enabled care delivery
• Define maturity models, scorecards, standards, and continuous improvement routines that sustain AI adoption after initial transformation
• Lead the evolution of the AI Delivery Lifecycle across pods, sprints, and deployment cycles, ensuring readiness, quality, safety, and value realization

Connaissances

Executive leadership

Stakeholder influence

Cross-functional leadership

Executive communication

AI strategy

Formation

Bachelor's degree

Master's degree (preferred)

Description du poste

UnitedHealth Group is seeking a Senior Director of AI Strategy, Experience & Reimagination to shape enterprise AI direction and execution across clinical operations, workforce, and technology. You will connect strategy with governance, and lead cross-functional teams to scale AI initiatives safely and valuefully.

You will partner with UX, product, and operations to redefine clinician and employee experiences, drive adoption, and deliver measurable outcomes in cost, quality, speed, and patient