Remote Director, AI Payer Strategy & Innovation

UnitedHealth Group; Eden Prairie (MN); Hybrid; USD 135,000 - 231,000; Full time

Benefits offered by this job

Comprehensive benefits

Equity stock plan

401(k) contribution

Incentives and recognition

Job summary

UnitedHealth Group seeks an experienced AI strategy and delivery leader to translate payer business problems into executable AI engagements and manage multi-team solution delivery across data science, engineering, and clinical operations.

You will act as a client-facing consultant, guiding workshops, defining roadmaps, and ensuring measurable value realization while embedding privacy, security, and responsible AI principles. Opportunity to travel up to 30-40%.

Qualifications

• 10+ years of experience in management consulting, professional services, health plan transformation, business operations, technology delivery, analytics, or AI-enabled solution delivery.
• 7+ years of experience leading the day-to-day delivery of complex, multi-workstream client engagements from mobilization through completion.
• 5+ years of experience working with commercial, Medicare, Medicaid, employer-sponsored, or related payer organizations.
• 5+ years of payer domain expertise in claims, utilization management, prior authorization, care management, risk adjustment, quality, network management, or member services.
• 5+ years of experience translating complex business problems into AI/data use cases, workflow requirements, solution designs, operating model changes, and value cases.
• 5+ years of experience facilitating workshops, status meetings, and executive decision forums with senior client stakeholders.
• Ability to travel up to 30-40% to client locations as required.

Responsibilities

• Lead the day-to-day delivery of AI consulting engagements, translating statements of work into integrated workplans with milestones, dependencies, deliverables, and acceptance criteria.
• Serve as the primary client contact, facilitating virtual and on-site workshops, status meetings, and decision forums to align diverse client stakeholders.
• Structure ambiguous payer business problems, assess workflows, data, and technology constraints, and translate findings into prioritized AI use cases and value hypotheses.
• Own the development, quality, and delivery of client work products, including roadmaps, solution designs, implementation plans, governance models, and value cases.
• Coordinate cross-functional teams across healthcare operations, data science, engineering, and change management to define future-state workflows and AI roadmaps.
• Manage engagement economics, scope, schedule, staffing, forecast, margins, utilization, and risk mitigation to protect project quality and delivery outcomes.
• Partner with sales and account leaders to participate in discovery, proposal development, demonstrations, pricing inputs, and statements of work.
• Transform project outcomes and client feedback into reusable playbooks and go-to-market accelerators.
• Embed privacy, security, regulatory compliance, model-risk, and responsible AI principles into all client solution recommendations and delivery decisions.

Skills

Management consulting

Payer domain

AI-enabled solutions

Stakeholder engagement

Workshop facilitation

Business development

Executive communication

Education

Advanced degree

Job description

UnitedHealth Group seeks an experienced AI strategy and delivery leader to translate payer business problems into executable AI engagements and manage multi-team solution delivery across data science, engineering, and clinical operations.

You will act as a client-facing consultant, guiding workshops, defining roadmaps, and ensuring measurable value realization while embedding privacy, security, and responsible AI principles. Opportunity to travel up to 30-40%.