Senior Director, AI-Powered Process Excellence

Equinix; Dallas (TX); On-site; USD 205,000 - 308,000; Full time

Benefits offered by this job

Employee Assistance Program

Competitive benefits package

Job summary

Equinix is seeking a Senior Director of Process Excellence to lead AI‑driven transformation of core value streams. You will design future flows, integrate Lean/Six Sigma with process mining, and build an operating system that sustains continuous improvement across the organization.

You’ll coach leaders and collaborate with HR and the Digital/Innovation teams to accelerate adoption. The role emphasizes translating capability into outcomes, embedding standard work, and delivering measurable gains

Qualifications

• 12-15+ years leading enterprise‑level operational excellence, process excellence, or large‑scale change in global orgs.
• Fluency in Lean, Six Sigma, BPM, and value stream methods; apply them to redesign end‑to‑end work flows.
• Working knowledge of AI, analytics, automation, and digital platforms; translate capability into business outcomes.
• Strong facilitation and coaching skills with senior leaders and executives.
• Experience developing management practices and tools built on lean principles; scalable adoption.
• Deep understanding of organizational behavior and change management to build new habits.

Responsibilities

• Facilitate sessions with business leaders and engineers to examine current work flows and define future flow before implementing solutions.
• Combine Lean, Six Sigma, BPM and value‑stream thinking with process mining to ground redesigns in current operations and measurable gains.
• Guide decision‑oriented design to embed AI, automation, and human judgment where value is highest.
• Advise senior leaders on where AI applies and challenge designs that only speed up existing processes.
• Coordinate with HR and Digital/AI teams to deploy a unified operating system for continuous improvement.
• Promote visibility of redesigned processes to sustain gains and catch drift early.

Skills

Enterprise-level operational

Lean Six Sigma

Value stream methods

Process excellence

Organizational change

Education

Bachelor's degree in Business or Engineering

Tools

AI

Analytics

Automation

Job description

Equinix is seeking a Senior Director of Process Excellence to lead AI‑driven transformation of core value streams. You will design future flows, integrate Lean/Six Sigma with process mining, and build an operating system that sustains continuous improvement across the organization.

You’ll coach leaders and collaborate with HR and the Digital/Innovation teams to accelerate adoption. The role emphasizes translating capability into outcomes, embedding standard work, and delivering measurable gains